Customer Service Data Entry

Karen Beth Sulikowski

***** ***** ****

Oak Forest, IL 60452

Cell 708-***-****

Email Address: *********@*********.***

EMPLOYMENT OBJECTIVE:

To obtain a secretarial/administrative position that will utilize my strong communication and word processing skills.

EDUCATION:

RICHARD J. DALEY JUNIOR COLLEGE, Chicago, Illinois

1980-1985 - Completed courses in Typing, sSorthand, Chemistry, English, Speech and Psychology. Wang Word processing.

GORDON S. HUBBARD HIGH SCHOOL, Chicago, Illinois

Graduated June 1980

EMPLOYMENT HISTORY:

06/15-Present: Hobby Lobby Inc.

Front end cashier, proficient in strong customer service.

05/07-01/15: Walt’s Food Center, Tinley Park, Illinois

Full-time deli employee, proficient in strong customer service.

08/05 -06/12: St. Damian School, Oak Forest, Illinois

Teacher Aide for a 4th grade classroom. Responsibilities included but were not limited to working with the children who were in need of additional assistance, grading student work. Worked mainly on a Mac computer - word proficient.

05/86-10/03: Adler School of Professional Psychology, Chicago, Illinois

Administrative Assistant to the Provost. Responsibilities included but were not limited to, taking and transcribing minutes at monthly faculty meetings, maintaining records of students Master Thesis and Doctoral Students Dissertations, working the registrar, recording and maintaining grades on student transcripts, filing, course scheduling, updating student database (DBASE 3 + Windows 95, Word Perfect 6.1, Page Maker 5.0, Professional Write, Q & A, Lotus 123 Word Processing.

11/85-04/86: Heidrick & Struggles, Chicago, Illinois

Responsibilities included data entry of transcripts and monthly reports, writing client reimbursement checks, updating client records, and correspondence. Additionally, I was in charge of maintaining company insurance records.

02/85-11/85: Financial Relation Board, Chicago, Illinois

Responsibilities included entering data into a word processor, and outsourcing market research information and communicating with clientele.

08/80-02/85: College of Transportation and Distribution, Westchester, Illinois

Within one year of employment, I was promoted from a receptionist to a lead secretary. Responsibilities included data entry into a word processor, typing correspondence, filing data and transcripts, and handling the clientele via phone.

REFERENCES: Available upon request

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