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Senior Business Analyst

Memphis, Tennessee, United States
August 28, 2018

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**** ****** ***** ******, *******, TN 38125 l 901-***-**** l l

Senior Business Analyst Transportation Domain

Solving Complex Business Problems and Fueling Multimillion-Dollar Revenue Growth

Solutions-driven business analyst with experience leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals. Seek opportunities to transform company practices into fresh, cost-effective solutions leading to more efficient operations.

Professional Experience

Wipro Limited (Information Technology Services Corporation) Memphis, TN 2010 to Present

Business Analyst II / Business Analyst I, 2014 to Present

Project Engineer, 2010 to 2014

Earned several promotions due to exemplary work performance. Currently oversee initiatives designed to advance continuous improvement, competitive advantage and profitable growth. Lead business process and workflow mapping/analysis using data capture and modeling technologies, methods and tools. Analyze business, user and technical requirements for proposed SAS, web-based and system solutions.

Completed in-depth analyses for business-optimization projects, reporting tools, back-office programs and payment-processing apps. Measurable outcomes:

Ability to calculate the invoices up to the penny. Therefore, helping the client avoid overpaying the contractors as much as $4.5 Million USD annually.

Elimination manual work of 3 FTEs which equates to $ 420,000 per year savings.

Retirement of old mainframe systems resulted in $13,237 TBM (Technology Business Management) annual savings due to reduction in MIPS.

Provided complete automation of manual and experience-oriented processes

oAutomation of all rate tables, procedures, and processes. Eliminating all manual and antiquated methods (e.g. paper rate tables, calculators, sticky notes, etc.)

oImplementation of automation and controls improved audit history.

Allows for international expansion of application.

Robust, Scalable, Reusable, Modern and Automated system with an excellent user interface.

Partnered with developers to automate manual processes, saving time and money while decreasing errors.

Collaborated with stakeholder groups across the organization to ensure business and technology alignment. Proposed solutions meeting defined specifications and needs.

Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed “go-live” of enterprise implementations.

Responsible for mainframe retirement for the legacy line haul applications and finding a robust destination system which caters to the business requirements in an effective manner.

Worked with Technical team to develop high level labor estimates to develop and deploy functionality.

Conducted Gap analysis between application and stated customer requirements and collaborated with architects and developers to estimate project impact.


Department of Management Studies, Indian Institute of Technology Roorkee Roorkee, Uttarakhand India l MBA, Finance and Marketing CGPA 8.26

Madan Mohan Malaviya Engineering College Gorakhpur Uttar Pradesh, India l B.Tech in Computer Science & Engineering Percentage 71.96


Requirements Gathering and Analysis

Project Management

Project Estimations

Business Modeling Tools including MS Visio

Enterprise Asset Management – IBM Maximo

SAFe 4.5 Agile software development methodology

Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio, Project)

Knowledge of SQL and relational database management systems

Visa Details

Permanent Resident Card/Green Card

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