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Customer Service Sales

Location:
Saint Paul, Minnesota, United States
Salary:
14.00 HR
Posted:
August 28, 2018

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Resume:

ADRIAN DOGAN

CUSTOMER SERVICE REP

**** *** ** ** # *

FRIDLEY,MN 55432

763-***-****

ac6ujs@r.postjobfree.com

LOOKING FOR A JOB IN CUSTOMER SERVICE OR CALL CENTER. TO HELP AND MAKE PEOPLE HAPPY. THAT MY GOAL IN LIFE..

MAIN’L SYSTEM.. PCA WORKER. BROOKLYN CENTER,MN

AUGUST 2016 - PRESENT

● Assist with Toileting

● Skin care to maintain the health of the skin

● Range of motion (ROM) and muscle strengthening exercises to maintain an optimal level of functioning

● Respiratory assistance

● Transfers and ambulation

● Bathing, grooming and hair washing necessary for personal hygiene

● Turning and position of the client(s)

● Assistance with medication per parent direction.

● Application and maintenance of prosthetics and orthotics

● Dressing or undressing of the client(s)

● Assistance with eating, meal preparation and grocery shopping

● Accompanying to medical appointments

● Assisting, monitoring or prompting the client to complete the above items

● Redirection, monitoring and observation that are integral part of a personal care plan in the above items

● Redirection and intervention for behavior, including observation and monitoring

● Interventions for seizure disorders if the client has had a seizure in the past three (3) months

● Incidental household services that are an integral part of a personal care plan in the above items

● Appropriate reporting of changes in client status. I.C SYSTEM ..CUSTOMER SERVICE REP. SHOREVIEW,MN

OCTOBER 2016 -DECEMBER 2016

● The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.

● Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.

● Accountable for reducing delinquency for assigned accounts.

● Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.

● Enlist the efforts of sales and senior management when necessary to accelerate the collection process.

● Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.

● Establish and maintain effective and cooperative working relationships with dealers and sales

FAMILY DOLLAR STORE, SHIFT MANAGER, BROOKLYN CENTER,MN NOVEMBER 2015-OCTOBER 2016

● Records and is accountable for store funds while running a shift. • Ensures all cash handing and cash register functions are performed in an accurate and consistant manner. • Coaches new hires through their learning. • Follows and directs others to follow store policies and procedures for operational flow at each station. • Ensures all company policies, store operating standards, and procedures are communicated effectively and maintained and followed in a consistent manner. • Organizes work throughout the store in a manner that facilitates efficient customer service. • Performs and directs other to complete the cleaning and operational tasks in accordance with the store Duty Rosters. • Follows and directs others to follow standards for merchandising, stocking, rotating and storing all products. • Places orders and performs special projects to assist with shift operations. • Assist in store scheduling and adjusts staffing to meet store and business needs during shift. • Pre and Post shift - closing and ; i.e. preparing and serving menu items, or opening shift responsibilities • Assist Store staff as a Team Member • Other task and projects as assigned

EDUCATION

MANASSAS HIGH SCHOOL MEMPHIS,TENN

SEPT 1977- JUNE 1983



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