Human Resources Employee Relations

NANCY KREAMER

*** ********* *****, **********, ** 03109 H: 603-***-**** C: 617-***-**** **********@*****.*** Human Resources Manager skilled at streamlining processes and documentation. Areas of expertise include benefits administration, payroll processing and employee relations. New employee orientations ADP Workforce Now

Compensation and benefits Employee recruitment

Termination procedures Team building

In-depth knowledge of HR Compliance

Trained in FMLA/ADA/EEO/WC

Time management

Good judgment

Highly organized

MS Office proficiency

Human resources policies

Job fairs planning

Director of Human Resources & Payroll, 09/1998 to Current All Care VNA – Lynn, MA

Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans. Developed company personnel policies, standard operating procedures and employee handbooks. Developed and facilitated all new-hire orientations. Developed and enforced company policy and procedures relating to all phases of human resources activity. Facilitated the criminal background check process for new hires. Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.

Established and monitored employee pay scales.

Offered fair and equitable compensation by comparing current salaries with market pay. Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRMS database.

Processed unemployment claims and acted as the company representative at unemployment hearings. Addressed all employee harassment allegations, work complaints and other concerns. Oversee Workers compensation and safety Programs.

SUMMARY

SKILLS

WORK HISTORY

Human Resources Coordinator, 03/1996 to 09/1998

BBA US Holdings – Wakefield, MA

Conducted employment verifications and investigations. Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans. Managed payroll for an organization of 30 personnel. Worked with human resources to develop a streamlined way to track paid time off. Oversaw the day-to-day processing of payroll for 30 employees, including review of timesheets and computing pay in accordance with FLSA.

Monitored integrity of input into ADP.

Administered company's retirement plan.

Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.

Hr Recruiter, 09/1990 to 03/1996

All Care VNA – Lynn, MA

Addressed all employee harassment allegations, work complaints and other concerns. Conducted exit interviews and verified that employment termination paperwork was completed. Supported management in developing and implementing personnel policies and procedures. Hired employees and initiated the new hire paperwork process. Explained all of the human resources policies, procedures, laws, standards and regulations to each employee.

Developed and facilitated job recruitment fairs.

High School Diploma: 1979

Classical High School - Lynn, MA

Associate of Applied Science: Business, 1986

Marion Court Jr College - Swampscott, MA

Business Continuing Education in Business

EDUCATION

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