Safety Officer Customer Service

CURRICULUM VITAE Kefilwe Salphina Mamabolo

** *** ****** *********, ****, Johannesburg, **********@*****.*** 079*******/084*******

Personal Details

Date of Birth 1993 November 10

Nationality SA Citizen

Languages English, Sepedi, Xitsonga and IsiZulu

Driver’s Licence Code 10

Objectives

I genuinely believe that I am an exceptional, productive and a conducive candidate who carries pride in her work. In my profession as a Safety Officer I have acquired a lot of experience, skills and with my aptitudes_ I always strive to do and be better at anything. With the Supervision Experience, I strongly believe that I will carry out what is expected of me and more. Qualifications

Tertiary Education:

SAMTRAC, Nosa

Completed

Industry Certificates, Fall Protection Developer, Construction Medicals and Fire fighter Safety Management, Unisa, Student number, 74082116 Status: Current Studies

Diploma in Public Relation, University of South Africa, Student number, 50736612 Status: Under graduate

Matric Certificate, Sandtonview School

Status: Completed

Career Profile

Work Experience

Safety Officer Sep 2014 - current

SignEdition pty (Ltd), Booysens Reserve, Gauteng

Highlights: Introduced a strategy of managing Safety files for Clients without delay by a use of a system internally. Which showed my ability to initiate and offer my positive influence in the industry. Being given a new Project to handle and still on going.

Overseeing: A head count of 50 employees internally during production and a head count of 25 employees of site, with 5 different groups of men team. I have worked on a number of sites, naming a few Total Garage No-body Gamothapo, Lenasia, NWK Boons and Mareetsane, Malelane North and south, BP Protea Glen, BP Xavier, Engen Middleburg on Installation and Display. Commercial Signage Branding and Installation at Vodacom, FNB and Prasa.

Accomplishment: Internal Safety Video was introduced

Skills: Strong Client Relation with Required Safety Standard used per Company.

Duties: Safety File Compilation and Compliance reviews. Internal Audits for Safety Compliance standard. Incident and accident reports. SHE Induction and internal Training. Observe HSE regulations, wears all required safety equipment, encourages safe working practices, corrects obvious hazards immediately. Assist in Project Management, New Tenders, Site Visits & Inspections and Supervise riggers and Installers with Safety Standards.

Accounts Administrator 2013 February till Sep 2014 Chavda and Associates pty (Ltd), Sandton, Gauteng

Highlights: Chosen to be a safety Rep at the warehouse and learn about Safety internally.

Skills: Pastel and Accounting Basic Skills

Duties: Timesheets, Admin Filing debtor and credit assistance, Pastel Processing, Tax orders and Credit orders. (Safety Rep warehouse)

Customer Service Representative 2012 till December Aegis (Telkom Mobile), Sunninghill, Gauteng

Highlight: Nominated as a best Client Representative and as Hallo Peter Achievements.

Skills: Customer Relations, Personal Confidentiality and Strict Policy Keeper.

Achievements: Promoted to be a Team Leader

Duties: Providing product information to client, monitoring CRM system, logging cases and Handling inbound calls. Dealing High Valued Clients, Recommend Gadgets to enhance job Productivity, Set Target for Agents, supervising a headcount of 10 Agents and Presentations for productive work.

Leadership Experience

Mentoring of Local High school pupils.

Serving committees and Employee at my work place.

Involved in Training Staff and implementing of work introduced. Computer Skills

Microsoft word, Excel, adobe Photoshop, PowerPoint and Pastel. Community involvement

Scripture Union Facilitator for Teenage girls. (Tutoring and Mentorship) References

Aegis: Wandile Nxumalo (Team Inbound Manager), 073-****-***/011-***-****

Chavda and Associates: Mfanafuthi Khumalo (Freight Supervisor), 011*******/081*******

SignEdition: Azariel Ledwaba, Accounts and Risk Manager, 011-***-****/ 082-***-****

Contact this candidate