Sales Manager

To Whom It May Concern:

In today’s Job Market in Texarkana many are finding it difficult with the application process and resume situations. I strongly urge you to look past my servitude in the Bartending and Waitress fields and see that this has given me excellent customer face to face skills in dealings with upset situations of the public and hard to manage personalities of employees and customers. As further reading of my resume you will see I am a very well rounded individual with extensive background in customer service and leadership skills. Do not discredit my ability to handle hard work, I am not scared nor am shy to Manuel Labor or being on my feet for shirts over 10hrs or fast paced or no breaks environment …..

My only request is that an opportunity be given in an interview to further see my potential as an asset to your company.

Thank You for your time in brief for consideration,

Chasity Ballard

Chasity Lynn Ballard

1617 S. Park rd

Texarkana TX 75503

Mobile : 903-***-****

Email: ********@*****.***

Chasity Lynn Ballard

1617 S. Park rd

Texarkana TX 75503

Mobile : 903-***-****

Email: ********@*****.***

WORK EXPERIENCE

Stages Texarkana Sports Bar 10/2010 – 7/2018

Texarkana, Arkansas Salary: Commission Hours: 40+

Business Bar Manager / Owner Operator

As a Business Bar Manager / Owner Operator keep their bar running smoothly by handling day-to-day operations, managing resources and employees, and creating a safe, fun environment for staff and patrons

Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals.

Hiring and training staff to provide excellent service to patrons. Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours. Setting and enforcing quality and safety controls. Ensuring licenses are updated and in line with current legislation. Working with diverse personalities both on the staff and patrons. Planning and taking part in promotional events.

Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed. Maintaining a fun, safe atmosphere for patrons.

Bartender

Selling of alcoholic drinks to customers. Serving customers. Checking the customer’s identification to confirm that the customer is of drinking age. Taking payments from the customers. Keep the bar well stocked by maintaining the liquor, garnishes and glasses at the bar. Refuse to serve customers that have had too much to drink. Call taxi cabs for those that are inebriated. Keeping records of tabs so in the end they can know how much a customer has had and what is to be paid. Pour drinks quickly and as per the customer’s specifications. Keep the bar clean.

Park Place Restaurant 9/2009 – 4/2010

Texarkana, Arkansas Salary: Commission Hours: 20

Formal Dining Server

Serve meals according to established rules of etiquette, working in formal setting: Present menu to diner, suggesting dinner courses, appropriate wines, and answering questions regarding food preparation. Writes order on check or memorize it. Relays order to kitchen and serves courses from kitchen and service bars. Garnishes and decorates dishes preparatory to serving. Serve patrons from chafing dish at table. Observe diners to respond to any additional requests and to determine when meal has been completed. Totals bill and accepts payment or refer or becomes patrons cashier. Carve meats, bone fish and fowl, and prepare flaming dishes and desserts at patron's table. May be designated Waiter/Waitress, Banquet when serving at banquets.

Compu-Pro Communications 9/2009 – 8/2010

Texarkana, Arkansas Salary: $24,000.00 USA Per Year Hours per week: 40- 45

Office Administrator / Secretary

Work closely with the owner and all technicians. Oversee contract, staffing, and general operation budgets; Monitor the budget real-time and direct corrective action procedures as necessary to assure the budget goals are fully attained, especially during out of town long term contracts. Function as the administrative link between owner and all other contractors that the staff must work with. Monitor internal cost control procedures. Plan and coordinate all training and professional development programs for staff; Assist the Owner in developing and implementing long term (strategic) and annual (business) plans, operating reports, forecasts; Monitor safety conditions and employee's conformance with safety procedures; Updates emergency plans & procedures & assure the effective training programs for all departments; Maintain contact with customers and ensure maximum customer satisfaction; Receive and resolve complaints from customers; Serve as company representative at the office and on job site; Counsel with staff over grievances, complaints, or direct problems, and constitute corrections where possible; Monitor labor, evaluate schedules and actual labor hours vs. cost; Research new technical products and develop analysis of their cost/benefits; Oversee operations on a daily basis; Review all accidents and determine specific plans to prevent further incidents in the future; Plan all aspects of job contracts; Inventory of all supplies ; Coordinate on-site job contracts through phone and emails; Maintain all financial records with multiple vendors; Maintain and file with federal, state, and local for all job permits and operational licenses; Maintain and file all financial records, including federal income and state sales taxes. Schedule meetings with owner for perspective contracts, also show previous properties and job contracts with perspective customers. Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution. Open, sort, and distribute incoming correspondence, including faxes and email. File and retrieve corporate documents, records, and reports. Greet visitors and determine whether they should be given access to specific individuals. Prepare responses to correspondence containing routine inquiries. Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.

Prepare agendas and make arrangements for committee, board, and other meetings. Make travel arrangements for executives. Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors. Compile, transcribe, and distribute minutes of meetings. Attend meetings in order to record minutes. Coordinate and direct office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives. Meet with individuals, special interest groups and others on behalf of executives, committees and boards of directors. Manage and maintain executives' schedules. Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software. Set up and oversee administrative policies and procedures for offices and/or organizations.

Supervise and train other clerical staff. Review operating practices and procedures in order to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures. Interpret administrative and operating policies and procedures for employees.

Northridge Country Club 5/2006 – 7/2009

Texarkana, Texas Salary: $38,000.00 USA Per Year Hours per week: 50 to 55

Assistant General Manager / Event Coordinator

Work closely with the general manager, responsible for the general operation of staff functions, relating to Food and Beverage, Housekeeping, Maintenance/Repair, Security, and Supervise the work of the directors of all departments; Responsible for all aspects of the club in the absence of the General Manager and perform specific task request, focusing on the Banquet/Event Operations; Approve budgets, staffing and the general operation procedures; Monitor the budget and direct corrective action procedures as necessary to assure the budget goals are fully attained. Function as an administrative link for all departments. Monitor internal cost control procedures. Plan and coordinate all training and professional development programs for self and club personnel; Assist the General Manager in developing and implementing long term (strategic) and annual (business) plans, operating reports, forecasts; Monitor safety conditions and employee's conformance with safety procedures; Updates emergency plans & procedures & assure the effective training programs for all departments; Maintain contact with members and ensure maximum member satisfaction; Receive and resolve complaints from members, staff, and guests of the club; Assure ongoing cleanliness standards are constantly attained; Serve as a Department Manager in the case of an absence; attend staff, management, club meetings; Showing of the club to members or perspective members, guests, perspective guests for events; serve as club representative in the community as well as on the job; Counsel with other department managers and staff over grievances, complaints, or direct problems, and constitute corrections where possible; Monitor labor, evaluate schedules and actual labor hours vs. cost; Research new products and develop analysis of their cost/benefits; Oversee club operations on a daily basis; Review all accidents and determine specific plans to prevent further incidents in the future; Plan all aspects of all events (marketing, decorating, entertainment, billing, payment planning, debt collecting, food catering, design set, floor planning, staffing, alcohol staffing, alcohol control); Inventory of dry goods, special orders, paper goods, cleaning supplies, linens, buffet equipment, bar equipment, china, small utensils, buffet utensils; Coordinate events through emails and event order forms; Meeting with all event Visitors; Postal Mail outs for club sponsored events; daily duties summaries; End of the month reports; First of the month analyst . Obtain permits from fire and health departments to erect displays and exhibits and serve food at events. Promote conference, convention and trades show services by performing tasks such as meeting with professional and trade associations, and producing brochures and other publications. Develop event topics and choose featured speakers.

Consult with customers in order to determine objectives and requirements for events such as meetings, conferences, and conventions. Monitor event activities in order to ensure compliance with applicable regulations and laws, satisfaction of participants, and resolution of any problems that arise. Confer with staff at a chosen event site in order to coordinate details. Review event bills for accuracy, and approve payment. Plan and develop programs, agendas, budgets, and services according to customer requirements. Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security. Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.

Inspect event facilities in order to ensure that they conform to customer requirements.

Maintain records of event aspects, including financial details. Conduct post-event evaluations in order to determine how future events could be improved. Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers. Meet with sponsors and organizing committees in order to plan scope and format of events, to establish and monitor budgets, and to review administrative procedures and event progress. Direct administrative details such as financial operations, dissemination of promotional materials, and responses to inquiries. Evaluate and select providers of services according to customer requirements. Read trade publications, attend seminars, and consult with other meeting professionals in order to keep abreast of meeting management standards and trends.

Organize registration of event participants. Design and implement efforts to publicize events and promote sponsorships. Hire, train, and supervise volunteers and support staff required for events. Advises prospective brides in all phases of wedding planning, such as etiquette, attire of wedding party, and selection of trousseau: Compiles list of prospective brides from newspaper announcements of engagements. Mails promotional material to offer own and store's services as consultant. Recommends trousseau for bride, and costumes and accessories for attendants. Advises bride on selection of silverware style and pattern, china, glassware, stationery, invitations, flowers, and catering service. May display and sell wedding trousseau to bride, and attire for attendants, and silverware, china, and glassware to brides and wedding gift purchasers, performing duties as described under salesperson. May compile and maintain gift register. May arrange for photographers to take pictures of wedding party. May attend rehearsals and wedding ceremony to give advice on etiquette.

Wal - Mart Supercenter 09/2002 - 1/2004

Texarkana, Texas & Arkansas Salary: $30,000.00 USD Per Year Hours per week: 50 to 55

Assistant Floor Manager

Overnight General Merchandise and grocery department: Supervision of employee teams; cleanliness of department; inventory, sales, marketing, staffing, stocking operate industrial forklift to perform material handling assignments. Identify and transport material to and from storage areas, machines and loading docks, into trucks. Identifies many types of material, in process or finished product, equipment, or processing materials. Checks identification of materials to be moved, cross-references with production schedule or shipping schedule, and moves to required location. Reports inconsistencies or problems to supervisor. Familiarizes self with productive capacity of machines or loading schedule of shipping services to assure prompt delivery of required items to proper destination, so that equipment does not shut down for lack of supply. Keeps tally or count of product moved and reports. Manually moves freight, stock, or other materials or performs other unskilled general labor. Includes all unskilled manual laborers not elsewhere classified. Ensures that all inventory items are properly identified and readily accessible, thus enabling the Order Processing Department to pull a high volume of items in the shortest possible time. Assumes responsibility for bin maintenance as follows: Changes bins to provide for new items or additional space. Updates bins to indicate change in status of item (stock item vs. nonstick). Determines when it is possible to substitute one brand for another. Maintains location changes in stock item master. Adjusts inventory to physical count. Maintains consistent communication with Purchasing Department regarding new items, change of brand names, change of location, count, etc. Assists Order Processors in locating items that may have incorrect locations or stock number. Oversees the activities and job assignments of Inventory Controllers. Prepares performance.

Brinks Home Security 11/2004 - 2/2005

Texarkana, Texas Salary: $30,000.00 USD Per Year Hours per week: 60

Sales Representative

Product Sales: Marketing and sales; Customer satisfaction; Coordinating of Staff board sales meetings; Also all Training of new sales teams, and members; In house marketing and promotions: Directing of in home installations. Advertising coordination: Coordinates weekly sales programs and special promotions for retail customers based on merchandise purchased. Special events: Assists the purchasing department with special projects that are programmed for extra sales opportunities, i.e., trade shows, holidays, contests, seasonal specials, new store openings, etc. File systems: Maintains weekly records documenting all communication affecting sales programs and special promotional events. Proof of performance: Makes copies of weekly ads, covering all the company's markets and events, and maintains in file for future reference. Reports: Prepares reports and documents to measure results and advise on various sales and promotional results. Resolve customer complaints regarding sales and service. Monitor customer preferences to determine focus of sales efforts. Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale. Determine price schedules and discount rates. Review operational records and reports to project sales and determine profitability. Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations. Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications. Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business. Prepare budgets and approve budget expenditures. Represent company at trade association meetings to promote products. Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs. Visit franchised dealers to stimulate interest in establishment or expansion of leasing programs. Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase. Oversee regional and local sales managers and their staffs. Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions. Direct foreign sales and service outlets of an organization. Assess marketing potential of new and existing store locations, considering statistics and expenditures.

Lakeways Apartment Homes 3/1999 - 5/2003

Dallas, Texas Salary: $45,000.00 USD Per Year Hours per week: 60

Community Manager

Community Manager: All aspects of marketing, networking; promotions; staffing, maintenance; safety, security, housekeeping, sales duties; resident functions; Coordinate training programs for staff and resident living; Coordinate customer relations programs. As a member of the marketing department, to develop and produce publications, brochures, and news releases to define the corporate identity to the employees, the customers, and the broader community. To organize and carry out events to promote employee morale and community goodwill. Creates and produces a monthly newsletter for employees. Plans subjects to be covered, produces articles, handles layout and any photographs, edits material, and arranges printing. Plan, implements, and supervises programs designed to advance the objectives of the Health Services, Regional Medical Center, and the Community Relations Department. The position reports to the Director of Community Relations.

The work is partly sedentary, but involves standing and walking when guiding tours and supervising educational displays and promotional events. Working from knowledge of the organization's policies and goals, develops projects to maintain and advance staff, patient, and community relations. Supervises ongoing community relations projects and develops appropriate problem-solving actions. Plans and executes special events which serve to advance staff, patient, and community relations. Provides creative support for departmental publications and for all publications that advance the objectives of the organization. Act as liaisons between on-site managers or tenants and owners. Confer regularly with community association members to ensure their needs are being met. Determine and certify the eligibility of prospective tenants, following government regulations. Direct and coordinate the activities of staff and contract personnel, and evaluate their performance. Direct collection of monthly assessments, rental fees, and deposits and payment of insurance premiums, mortgage, taxes, and incurred operating expenses. Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Investigate complaints, disturbances and violations, and resolve problems, following management rules and regulations.

Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability. Manage and oversee operations, maintenance, administration, and improvement of commercial, industrial, or residential properties.

Market vacant space to prospective tenants through leasing agents, advertising, or other methods. Meet with prospective tenants to show properties, explain terms of occupancy, and provide information about local areas. Negotiate the sale, lease, or development of property, and complete or review appropriate documents and forms. Plan, schedule, and coordinate general maintenance, major repairs, and remodeling or construction projects for commercial or residential properties. Prepare and administer contracts for provision of property services such as cleaning, maintenance, and security services. Prepare detailed budgets and financial reports for properties. Purchase building and maintenance supplies, equipment, or furniture.

Analyze information on property values, taxes, zoning, population growth, and traffic volume and patterns in order to determine if properties should be acquired. Clean common areas, change light bulbs, and make minor property repairs. Confer with legal authorities to ensure that renting and advertising practices are not discriminatory and that properties comply with state and federal regulations. Maintain contact with insurance carriers, fire and police departments, and other agencies to ensure protection and compliance with codes and regulations. Meet with boards of directors and committees to discuss and resolve legal and environmental issues or disputes between neighbors. Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties. Review rents to ensure that they are in line with rental markets. Solicit and analyze bids from contractors for repairs, renovations, and maintenance.

Contract with architectural firms to draw up detailed plans for new structures. Negotiate short- and long-term loans to finance construction and ownership of structures. Negotiate with government leaders, businesses, special interest representatives, and utility companies to gain support for new projects and to eliminate potential obstacles.

Extended Trades

Human Resources Specialist: I have formal training in human resources. Involving classroom and on-the-job training in the principles, concepts, work processes, regulations, and reference materials fundamental to the following subject matter areas: overall human resources functions; position management and classification; recruitment and placement; training and development; and management-employee relations. Training and work assignments may be designed to provide a practical understanding of human resources organizations, programs, policies, and objectives, and to perform relatively less complex tasks which will furnish experience in the application of principles, procedures and work techniques to actual operating situations. Work is reviewed critically to ensure understanding of subject matter in the various functional areas and the interrelationship of area of interest.

Shipping clerk; keep records of all outgoing shipments. They prepare shipping documents and mailing labels and make sure that orders have been filled correctly. Also, record items taken from inventory and note when orders were filled. Sometimes fill the orders, taking merchandise from the stockroom, noting when inventories run low, and wrapping or packing the goods in shipping containers. Also address and label packages, look up and compute freight or postal rates, and record the weight and cost of each shipment. In addition, shipping clerks may prepare invoices and furnish information about shipments to other parts of the company, such as the accounting department. Once a shipment is checked and ready to go, shipping clerks may sort and move the goods from the warehouse sometimes by forklift to the shipping dock or truck terminal and direct their loading.

Receiving clerk; determine whether orders have been filled correctly by verifying incoming shipments against the original order and the accompanying bill of lading or invoice. They make a record of the shipment and the condition of its contents. Use hand-held scanners to record barcodes on incoming products or manually enter the information into a computer. These data then can be transferred to the appropriate departments. Check the shipment for any discrepancies in quantity, price, and discounts. Route or move shipments to the proper department, warehouse section, or stockroom. Also may arrange for adjustments with shippers if merchandise is lost or damaged.

Laborer; hand material movers, move freight, stock, or other materials by hand; clean vehicles, machinery, and other equipment; feed materials into or remove materials from machines or equipment; and pack or package products and materials.

References:

Professional

Nathan Mitchell 903-***-**** mitchelnate@gmail

Melissa Parks 903-***-**** ************@*****.***

Danny Moorehines 331-***-****

Personal

Adam Smith 870-***-****

Carrissa Dickerson 903-***-****

Jamie Reynolds 903-***-****

Chasity Lynn Ballard

1617 S. Park rd

Texarkana TX 75503

Mobile : 903-***-****

Email: ********@*****.***

Contact this candidate