Manager Management

NEELAM KHANKA

E-Mail: ******.******@*****.*** Mobile No: +1-919-***-****

SUMMARY

Having 8 years of experience in Design, Development, Deployment, Maintenance and support of applications using Documentum, CSC FirstDoc, Java, Captiva Product (Image Processing System) and VBA technologies.

4 years of Life science domain experience developing, configuring, implementing and maintaining applications in Documentum, CSC FirstDoc, CARA and Java

Experience in maintaining publishing applications like Insight Publisher, Core Dossier used by Regulatory departments for submissions

21-CFR Part 11 and CSV trained

CARA certified

4 yrs of Enterprise Content Management experience with experience in Documentum/Captiva administration and development.

Involved in designing functional architecture based on client requirements with Documentum products.

Experience in Process Builder and form builder to design, develop and implement workflows and forms to meet business requirements.

Experience in Docbase cloning and Documentum upgrade for Telecom Clients

Experience in design, development and configuration of Captiva process along with integration with Documentum.

Experience in Captiva upgrade

Customized the web applications like WebTop using WDK, DFC and Java to meet the business requirements

Creation and archiving of DocApp/DAR using Application Builder and Composer

Experience in creating users, groups, access control lists and permission sets using Documentum Administrator and executed API and DQL scripts

Experience in creating and maintaining custom types, ACLs, Alias sets, Life cycles, Work flows, Methods and Jobs using various Documentum utilities

Experience in integration of Microsoft tools with Documentum Via Documentum Application Connector

ACADEMIC CREDENTIALS

B. E. (Computer Science) from University of Mumbai

WORK EXPERIENCE

Daffodil Software Ltd : Worked with Daffodil S/W from Aug 2008 till Oct 2010

Tata Consultancy Services : Worked with TCS from Oct 2010 till June 2017

PROJECT PROFILE

1.Title: Bayer Business Services – Regulatory (Leverkusen, Bayer)

Description: Bayer Business Services, This project involves development & maintenance of FirstDoc (QDoc) Q&M module which is globally used by various Bayer department globally and provide centralized access to SOPs and OI documents. QDoc provides authoring, editing, reviewing and collaboration capability to its users. All Quality systems documents and Operational Instruction documents related to R&D and related documents are available in QDoc. TCS was also responsible for development and maintenance of CARA application (CONTACT) a Documentum based Database specifically designed for the recording and distribution of any communication between Bayer Regulatory Affairs and Health Authorities or Agencies.

Responsibility:

Requirement gathering, effort estimation and align with customer

Configuration settings based on business requirements

Developing new functionality based on business requirements

Creation of Jobs and workflows

Up-gradation of CARA to new releases

Scripting in CARA

Handling change requests

Preparing IQ, OQ for new changes

Maintain and support of FirstDoc and CARA applications

Mentoring support team for analysing and solving issues

Analysis of ticket data and categorization

Implementation of Value addition process and providing continuous service improvement to customer

Sharing monthly KPI reports with client

Technologies: FirstDoc Q&M, CARA 3.8, Documentum Content Server 7.1, Oracle 11g, Tomcat 6.0.18, Weblogic 10

2.Title: Roche Source Program – Regulatory (Warsaw, Poland)

Description: F. Hoffmann-La Roche Ltd, The project is delivered under Regulatory tower which belongs to “Life sciences and Healthcare” industry practice. This project involves development & maintenance of FirstDoc (RAPID) and implementation and support of applications used for authoring, publishing and tracking submissions to health authorities like FDA in US and EU regions. Following are the applications:

CSC FirstDoc (RAPID): FirstDoc is an enterprise content management solution preconfigured to meet the needs of the entire life sciences organization from R&D to marketing and sales, FirstDoc can be deployed across a global pharmaceutical organization or in discrete functional areas. RAPID is a collection of different solutions of FirstDoc which provides templates for Authors, Workflow and Lifecycle is attached to the content, supports digital signature, watermarking, renditions and retention of content. Data dictionary is defined and maintained based on ICH standards.

CoreDossier: Liquent tool Core Dossier serves as a tool for publishing of reports and compilation of source documents from many file formats (word/PDF) into a single publication in the form of a PDF

InSight Publisher: InSightPublisher, enables to generate submissions and reports for non-regulatory and regulatory documents. You can create eCTD (electronic Common Technical Document) or CTD (Common Technical Document) submissions and track the lifecycle of all your regulatory documentation. InSight Publisher enables you to create and manipulate assemblies, and perform the necessary procedures to publish submissions for approval by regulatory authorities

GPRS: The Global Product Regulatory System (GPRS) is the single repository for global regulatory archiving and provides a unified, global approach for managing the tracking of registrations and marketing status of product worldwide. There are two primary components of GPRS, the Archive (GPRS-A) and Registration Tracker (GPRS-RT). A third component, Master Data, is used to manage the metadata (selection values) for both components of the system.

Responsibility:

Requirement gathering and effort estimation

Installation and implementation of FirstDoc

Configuration settings based on business requirements

Updating templates in FirstDoc based on new guidelines

Developing new functionality based on business requirements

Development of Process templates & forms

Creation of Jobs, workflow methods

Handling change requests

Preparing IQ, OQ for new changes

Maintain and support of publishing applications

Mentoring support team for analysing and solving issues

Sharing monthly KPI reports with client

Technologies: FirstDoc R&D 4.2, Liquent CoreDossier, Liquent Insight Publisher 3.2, Documentum Content Server 7.1, Oracle 11g, Tomcat 6.0.18, Weblogic 10

3.Title: Capex/Opex Invoice Approval Process

Description: Indus Towers Ltd provides services for installation of telecom towers at different sites of circle. Each Vendor submits invoices of its operational activities to circle for the payment process. To automate the processes and to reduce the time spent on payment against invoices web based unified solution for the management and approval process of PO, Contracts, invoices and its corresponding documents were managed through the Document Management System & Captiva.

Responsibility:

Requirement Gathering and effort estimation

Installation and configuration of Content Server and clients like DA, Webtop, BPM, DAB/DAI

Creation of Jobs, workflow methods and custom adaptors

Creaton of TBO’s & SBO’s

Development of Process templates & forms

Webtop customization

Report creation using crystal reports

Captiva upgrade from 5.3 to 6.5 including eInput upgrade from 2.0 to 2.1 sp1

Docbase cloning

Documentum upgrade

Creation of new filestores

Documentum upgrade from 6.0 sp1 to 6.6

Webtop Application connector customization

Technologies: Documentum Content Server 6.6, Oracle 10g, Captiva InputAccel Server 6.5, eInput 2.1 sp1, Content Server 6.0 sp1, Tomcat 6.0.18, Weblogic 9.2 mp3, Weblogc 11g, DA, Webtop, DAB/DAI, BPM (Form Builder/ Process Builder), App Connector, DRS, Integration with other applications like IDM ERP, Java, and VBA.

4.Title: Mobile Payment Services

Description: Obopay is a global pioneer in the exciting world of mobile payments, offering India its first ever comprehensive mobile payments service. They envisage for the Document Management System to manage the documents related to Account opening/modification/closure processes for Customers, Agents, Merchant or Distributors and process them through workflows that will be finally approved by Bank.

Responsibility:

Creation of processes using workflow manager

Development of workflow methods & Jobs

TBO creation

Captiva processes creation, installation & configuratons

Technologies: Documentum Content Server 6.5 SP2, Sql Server 2008, Captiva InputAccel Server 6.0, eInput 2.0.0.144, Tomcat 6.0.18, Documentum Administrator, Workflow Manager, Documentum Application Builder for 6.5 SP2, Composer 6.5 sp2, Java, and VBA.

5.Title: Invoice & Expense Report Process

Description: Ingersoll Rand is a global diversified industrial firm providing products, services and solutions to enhance the quality and comfort in homes and buildings, transport and protect food and perishables, secure homes and commercial properties, and enhance industrial productivity and efficiency. A Documentum-powered Content Management System and a related Captiva-powered form capturing system, was implemented to allow the secure and efficient capture, and storage of the invoice & expense documents.

Responsibility:

Installation and configuration of Content Server, clients like Documentum Administrator,Webtop & Business Process Manager.

Defined the Processes using BPM.

Development of TBO.

Installation and configuration of Input Accel Server & eInput Server.

Development of Captiva Processes

Integration with Documentum Server

Technologies: Documentum Content Server 6.5 SP2, Sql Server 2005, Captiva InputAccel Server 6.0, eInput 2.0.0.144, Documentum Administrator, Tomcat 6.0.18, Business Process Manager, Documentum Application Builder for 6.5 SP2, Composer 6.5 sp2, Java, and VBA.

DOCUMENTUM SKILLS

Documentum Tools Documentum (7.x, 6.x, 5.x), Content Server, Documentum Administrator, Webtop, Task space, Documentum Query Language, API, WDK, Documentum

Application Builder(DAB)/Composer, Documentum Application Installer (DAI),Webtop

Application Connector, Documentum Process Builder, Documentum Form Builder, Documentum Foundation Classes.

CAPTIVA SKILLS

IA Server (6.x, 5.x)

eInput - eScan, eIndex, eInput Server Console, eInput client console

Process Developer (VBA)

SSOCR/Nuance OCR (including Rubberband Zoning)

ODBC export

File System Export

Image Export

MULTI

Image Enhancement

EMC Documentum Export

Administrator or Administration console

Scan/ScanPlus

ReScan

Index/IndexPlus

Copy

Dispatcher Classification

SKILLS

FirstDoc R&D

FirstDoc Q&M

CARA

Liquent InsightPublisher

Liquent InsightViewer

Liquent CoreDossier

Object-Oriented Analysis and Design

RDBMS concepts

Computer Science fundamentals

Experience with Tomcat, Weblogic Application servers

Experience working in a very process oriented organization

Familiar with Enterprise Content Management understanding

Have work experience with ECM products like EMC Documentum, Captiva

Have work experience with SQL, Oracle

Excellent analysis and design skills

Able to present and communicate effectively with clients, team members and management.

Knowledge of Eclipse

Known Operating Systems Ms DOS, Win 98, Win XP, Win Server 2003, Win Server 2008.

Another Software Packages knowledge:- MS-Office, Open office

Knowledge of Other Editors Edit Plus, Notepad++

Worked on tools DqMan, Repoint 2.5, PL/SQL developer, SQL Server 2000, Toad

Good concepts in Operating System, Networking, Data Structures, Software Engineering

ACHIEVEMENTS

Received TCS gems “Star of the Month” for delivering FirstDoc enhancement project with high quality

Received TCS gems “Best Team” award for delivering outstanding support to business users

Received appreciations from Indus Tower client for the effort & critical project deliveries

Received TCS gems “On the Spot” award for contributing as a volunteer in solving major issues

HOBBIES & EXTRACURRICULAR ACTIVITIES

Badminton Champion in the Intercollegiate Competition for four consistence year in K.C. College of Engineering.

Held the post of house captain in school.

Active Blood donator in the blood donation camps held in college.

Hobbies include indoor games, listening music and travelling.

PERSONAL DETAILS

Date of birth : 02nd August, 1986

Present Address : 1700 Carrington Park Circle Apt – 202, Morrisville, NC 27560, United States

Permanent Address : RZ C-15/9 A, Gali no-9, Near MCD School, Mahavir Enclave, New Delhi, India

Contact Number : +1-919-***-****

Marital Status : Married

Sex : Female

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