Microsoft Office Customer Service
Resume:
Summary
Skills
Experience
Catherine Sierra
New York, NY 10029
C: 917-***-****
***********@*****.***
To pursue new interest and challenges with acquired experience and knowledge. Bilingual, mature, seasoned & computer savvy (Microsoft Office, extensive software & internet research skills). Strong communication skills. Work well under pressure. Detail oriented and well organized.
Excel spreadsheets
Microsoft Office proficiency
Self-directed
Dedicated team player
Report development
Social media savvy
Proficient in Adobe software
Strong problem solver
Professional and mature
Microsoft Office proficiency
Mail management
Meeting planning
Accounts payable
February 2015
to
Current
Prestige Global Co., LTD New York, NY
Office Manager
Researched and resolved collections and billing disputes with tact and efficiency. Planned travel arrangements for 2 executives and staff. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming and outgoing correspondence. Handled cash and deposits using the proper accounting procedures and documentation. Reconciled all bank and credit card accounts from 2015 to 2017. Processed journal entries, online transfers and payments. October 2007
to
January 2015
J.K Apparel Sales New York, NY
Office Assistant
Perform administrative & office support activities for multiple supervisors. Field calls, receive & direct visitors, word process, file, fax, prepare reports and PowerPoint presentations.
Coordinate product samples shipments to our overseas warehouses. January 2004
to
January 2007
Cadeau Maternity New York, NY
Inventory Controller
Monitor & maintain accuracy of merchandise inventory. Data entry of goods received & orders placed.
Liaison between trucking company, warehouses & administrative offices. January 1997
to
January 2003
Bay Linens New York, NY
Production Assistant
Track inventory.
Education and Training
References
Assist with product design.
Monitor accuracy of shipping, ticketing & invoicing (as per Vendor contracts). Manage correspondence, research, travel itinerary & field incoming calls. Prepare & present inventory reports and merchandise status. Manage operational & administrative function of Buying Department. 12 Park East High School New York, NY, USA
High School Diploma
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate