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Microsoft Office Customer Service

New York, New York, United States
August 28, 2018

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Catherine Sierra

*** **** *** ******, *** #8F

New York, NY 10029

C: 917-***-****

To pursue new interest and challenges with acquired experience and knowledge. Bilingual, mature, seasoned & computer savvy (Microsoft Office, extensive software & internet research skills). Strong communication skills. Work well under pressure. Detail oriented and well organized.

Excel spreadsheets

Microsoft Office proficiency


Dedicated team player

Report development

Social media savvy

Proficient in Adobe software

Strong problem solver

Professional and mature

Microsoft Office proficiency

Mail management

Meeting planning

Accounts payable

February 2015



Prestige Global Co., LTD New York, NY

Office Manager

Researched and resolved collections and billing disputes with tact and efficiency. Planned travel arrangements for 2 executives and staff. Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Planned meetings and prepared conference rooms. Dispersed incoming mail to correct recipients throughout the office. Supplied key cards and building access to employees and visitors. Made copies, sent faxes and handled all incoming and outgoing correspondence. Handled cash and deposits using the proper accounting procedures and documentation. Reconciled all bank and credit card accounts from 2015 to 2017. Processed journal entries, online transfers and payments. October 2007


January 2015

J.K Apparel Sales New York, NY

Office Assistant

Perform administrative & office support activities for multiple supervisors. Field calls, receive & direct visitors, word process, file, fax, prepare reports and PowerPoint presentations.

Coordinate product samples shipments to our overseas warehouses. January 2004


January 2007

Cadeau Maternity New York, NY

Inventory Controller

Monitor & maintain accuracy of merchandise inventory. Data entry of goods received & orders placed.

Liaison between trucking company, warehouses & administrative offices. January 1997


January 2003

Bay Linens New York, NY

Production Assistant

Track inventory.

Education and Training


Assist with product design.

Monitor accuracy of shipping, ticketing & invoicing (as per Vendor contracts). Manage correspondence, research, travel itinerary & field incoming calls. Prepare & present inventory reports and merchandise status. Manage operational & administrative function of Buying Department. 12 Park East High School New York, NY, USA

High School Diploma


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