Customer Service Pharmacy

**** ******** *****, *****, ** *****

Cell: 813-***-****

************@********.**.***

Professional Summary

Customer service oriented Pharmacist with Doctor of Pharmacy degree and 12 years experience. Strong background in community and long term care pharmacy. I also have a Bachelors of Science in Nutritional Sciences which I have implemented into my pharmacy care. Currently licensed in Florida. Excellent record of maintaining positive relationships with customers, pharmaceutical representatives, medical professionals, and insurance providers. I am willing to relocate.

Licenses

In good standing with the Florida Board of Pharmacy, license # PS41239

Skill Highlights

Drug distribution professional

Expert understanding of Medicare and Medicaid

Extensive medical terminology knowledge

HIPAA trained

Diagnostic tools experience/healthcare billing

Extensive background in community pharmacy and long term care pharmacy

Inventory Control

Certified to Immunize

Drug Evaluation/Intervention

MTM billing/case management

Product Safety/Quality Assurance

Excellent customer service/patient focused

Excellent organizational skills/ability to maintain organized workflow

Professional Experience

Omnicare October 2012 to July 2018

Dispensing Pharmacist

Tampa, FL

Clinical review/drug utilization review of outgoing orders

IV experience/drug dosing experience

Transcribing prescriptions called in by doctors

Answering clinical questions from nurses

Supervising technicians

Compounding prescriptions

Dispensing ekit withdrawals to nurses

CVS February 2011 to October 2012

Pharmacist

New Port Richey, FL

Maintain drug inventory levels by ordering necessary medications and supplies, and verifying against drug inventory in stock

Train, coach, supervise, and motivate pharmacy technicians and ensure proper work flow

Ensure high levels of customer service and safety for patients at all times

Compounding medications

Drug utilization review

Administered influenza vaccines to patients in store and at clinics

Inventory and counts of all controls

Answering customer questions/ordering specific otc products for patients

Walgreens July 2006 to February 2011

Staff Pharmacist

Clearwater/Tampa, FL

Maintain drug inventory levels by ordering necessary medications and supplies, and verifying against drug inventory in stock

Train, coach, supervise, and motivate pharmacy technicians and ensure proper work flow

Ensure high levels of customer service and safety for patients at all times

Compounding medications

Drug utilization review

Administered influenza vaccines to patients in store

Inventory and counts of all controls

Answering customer questions/ordering specific otc products for patients

Performed Medication Therapy Management (MTM)

Conducted Blood Pressure Screenings

Education and Training

University of Florida 2006

PharmD

Gainesville, FL

Coursework in medicinal chemistry, biochemistry, pharmacology, pharmacotherapy, pharmacy law, pharmacy compounding,

Graduated Cum Laude

University of Florida 2002

Bachelors of Science in Nutritional Sciences

Gainesville, FL

Coursework in general sciences (biology, chemistry, physics, biochemistry, anatomy and physiology) with nutrition and food science courses

Graduated with honors

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