Customer Service . Call center.

JAMIE HATFIELD

*** ******* **. **********, ******* 30725

********@*****.***

706-***-****

An outgoing individual desiring Work at Home agent position to represent your business with a highly professional and caring demeanor.

EXPERIENCE

DIAL AMERICA, KNOXVILLE, TN

SALES AGENT, aug 2015 – Feb 2016

I answered incoming calls and made outgoing calls.

I answered questions for the clients and scheduled tours.

WILKINS RESEARCH SERVICES – CHATTANOOGA, TN

INTERVIEWER & ROTATING MONITOR, march 2017 – july 2018

I made outgoing calls and conducted patient experience surveys.

I monitored other interviewer’s calls and gave them feedback.

EDUCATION

MAY 2001

DIPLOMA, Marion county high school jasper, tn

SKILLS

I have experience in the call center atmosphere.

I have a welcoming voice, with a professional tone.

At Dial America I was sales agent of the week numerous times.

At Wilkins Research Services I had very high productivity.

REFERENCES

Nicole Blair Floor Monitor at Dial America 865-***-****

Jennifer Byas-Sprayberry Floor Monitor at Wilkins Research Services 423-***-****

Kenneth Carraway Floor Supervisor at Wilkins Research Services 423-***-****

Gerrad Taylor Floor Supervisor at Dial America 865-***-****

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