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Manager Customer Service

Location:
Xenia, Ohio, United States
Posted:
August 28, 2018

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Resume:

JON D. KECK, SR., CPSM, C.P.M.

**** ***** ********* ****

Xenia, Ohio 45385

ac6udk@r.postjobfree.com 937-***-**** linkedin.com/in/jonkecksrcpm

SUMMARY

Purchasing Professional with expertise in the sourcing and management of suppliers both domestic and international locations. Managed, mentored, and led cross functional teams including international buyers. Quickly adapting to changing conditions and priorities as new business opportunities are presented. Promoting Team Building, both internal and external, to make delivery, process, cost and quality improvement. Diverse background working with Engineering on New Product Development, Engineering and Quality Technical Resource, experienced in processes, systems, International Sourcing, Logistics, Customs and Duties. Proven skills in:

Procurement

Vendor Management

Software Implementation

Global Sourcing

Supervision

FDA/ISO Documentation

Commodity Management

Cost Reductions

Project Development and Implementation

Multiple Plant Support

Risk Management

PROFESSIONAL EXPERIENCE

FERNO WASHINGTON, INC., WILMINGTON, OH 1998 – 2018

Manufacturer and distributor of emergency, mortuary, and healthcare products

Purchasing Manager (2016 – 2018)

Created and maintained processes and procedures to meet ISO and FDA requirements

Oversaw development of new and current supplier qualifications

Managed assignment of commodities to Buyers and overall spend of over $22mm

Implemented supplier reporting system; created online files to improve data control

Reduced scrap, improved quality and cycle time; savings $150K/yr, on just one project

Worked with Accounting to develop a "make vs buy calculator" to calculate total cost of parts internally, domestic and internationally purchases, resulting in savings of over $200K

Senior Buyer (1998 – 2016)

Worked on numerous projects as Purchasing Lead to develop new products and suppliers

Developed supplier qualifications, improving quality, pricing and delivery

Initiated over $1MM cost savings by looking at total cost improvements

Project Development and Implementation

Supported Manufacturing when capacity constraints required temporary outsourcing

Oversaw and/or have purchased: Ferrous & Non-Ferrous castings, Ferrous & Non-Ferrous Metals, Machined & Fabricated Parts, Injection Molded Plastics, Corrugated Packaging, Fasteners, Wheels and Casters, Hydraulic, Electrical and Electronic components

Managed Outside Services: Heat Treating, Plating, Calibrations, Material Analysis and Testing

JON D. KECK, SR., CPSM, C.P.M. PAGE TWO

PRIOR RELATIVE EXPERIENCE

YSI Incorporated, Yellow Springs, OH

Developer/Manufacturer of sensors, instrumentation, software, and data collection platforms used in monitoring and testing environmental water quality, temperature, biomedical products

Purchasing Manager and Senior Buyer

Sourced high-tech materials and processes for Bio-Medical, Temperature and Environmental applications

Instrumental in getting Accounting to begin Direct Payment of Sales Tax to the State

Sourced parts Domestically and Internationally from China, Japan and Australia

Managed four Sr. Buyers, two Clerical, Receiving, Incoming Inspection and $12MM in Purchased Materials and Finished Goods

Hobart Corporation, Dayton Scale Division, Dayton OH

Manufactures products for foodservice and food retail industry, including: cooking, food preparation, ware washers, waste handling, weigh wrap, Baxter baking, Traulsen refrigeration.

Buyer

Purchased MRO, castings, gears, motors, plastics, electronics and metals for six plants

Recognized annually for cost reduction efforts and results.

THE FRAZE, KETTERING, OH 2008 – PRESENT

Outdoor amphitheater (Seasonal – Part time)

Team Leader

Coordinates 30-40 employees in security and customer service

Handles customer relations issues for ticketing, seating, handicap requirements, etc.

EDUCATION

CPSM - Certified Professional in Supply Management– ISM, Tempe AZ

C.P.M. - Certified Purchasing Manager – ISM, Tempe AZ

Business Administration - St. Mary’s University, Winona MN

Business Management – Wright State University, Dayton OH

PROFESSIONAL DEVELOPMENT

Word, Excel, Outlook, Inspection Tools and Equipment, AS400, Query, SolidWorks, CPSM

ASSOCIATIONS

Member Board of Directors/Programs Chair - ISM, Miami Valley (14 yrs)

President - Spring Valley ACTS, Spring Valley, OH (4 yrs)

General Chairman - Spring Valley Potato Festival (6 yrs)

Swine Committee - Greene County Fair (17 yrs)

4-H Advisor (15 yrs)

Past

Board Member – ISM, NAPM Springfield OH

President – ISM, NAPM – Springfield, OH

Pro-D Chair – ISM, NAPM – Springfield, OH

VI District – Prof. Dev. Chair, ISM, Tempe, AZ



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