Customer Service Life Insurance
Resume:
ANXIZ JUDDIM ALFAJARDO BATOY
Blk *** Jurong West Central 1
Singapore 640692
Mobile Phone: +65 9061- 7900
E-mail: ************@*****.***
Objectives
Advancement of my skill and knowledge in the industry. Seek a professional career position utilizing variety of skills that offers opportunity for dedicated corporate service as well as personal growth.
Experience
Administrative Executive (January 2017 - present)
General Insurance Department
finexis advisory Pte. Ltd.
Job Description:
Handles and follow-up customer’s inquiries, complaints and feedbacks.
Checks and process General Insurance submissions of agents.
Ensure all submissions met the company compliance requirements and are submitted in a timely manner.
Responsible for entering/updating client’s details into our database.
Preparing the checklist for the documents to insurers
Help agents in processing and renewal policies inside insurer’s respective portal
Responsible for updating company’s portal.
Preparing the Outstanding Reports to MAS and to agents
Train new staff and guide them.
Maintain, control and safeguard confidential materials and files.
Performs other duties as may be assigned from time to time.
Administrative Officer (April 2010 – December 2016)
Processing Department
finexis advisory Pte. Ltd.
Job Description:
Handles and follow-up customer’s inquiries, complaints and feedbacks.
Checks submissions such as KYC, Life Insurance application forms and follow-up FC’s underwriting and outstanding requirements.
Ensure all submissions met the company compliance requirements and are submitted in a timely manner.
Responsible for entering/updating client’s details into our database.
Preparing the checklist for the submitted proposals and loose forms.
Making sure that the submitted proposals are sent to the correct insurers/partners.
Responsible for updating company’s portal.
Preparing the necessary reports (daily, weekly and monthly).
Train new staff and guide them.
Maintain, control and safeguard confidential materials and files.
Provides assistance in organizing activities such as the Monthly Company Training.
Assists FC’s in registering to external trainings and seminars organized by partners.
Performs other duties as may be assigned from time to time.
Customer Service Officer (14 July 2008 – April 2010)
finexis advisory Pte. Ltd.
Job Description:
Ensuring on time servicing and maintenance of all the building facilities.
Assisting in transferring of calls by phone and email.
Handling courier service locally or oversea including documentation for incoming/outgoing shipment.
Operates the telephone system, screen and direct calls.
Relaying all incoming calls and relays specific enquiries to the appropriate Departments/ personnel.
Accepts Cash Submission to be given to Finance Department.
Making sure the forms inside our rack is sufficient for every Consultants.
Performs other duties as may be assigned from time to time.
Chromic Filter Inspector – Team Leader (February 16, 2005 – February 11, 2008)
InnoLux Display Corporation – Foxconn Group
160 Ke-Shyue Road, Chunan Site, Hsinchu Science Park, 350 Chunan, Miao-Li Taiwan, R.O.C.
Job Description:
Responsible for checking defect type fall into substrate.
Carry out judgment and grading of known defect.
Perform laser and polishing repair for all judged and graded defect.
Responsible for work/working area cleanliness to comply on SOP.
Handle machines such as tape repair and macro.
Prepares the necessary report everyday and turn over it to the next shift.
Maintain, control and safeguard confidential materials and files.
Train new staff and guide them.
Customer Service Assistant(On the Job Training)
(June, 2004 – October, 2004)
Honda Cars Cebu
Lahug, Cebu City
Job Description:
Sending fax and letters to clients.
Provide assistance in company activities.
Maintain, control and safeguard confidential materials and files.
Performs other duties as may be assigned from time to time.
Education
B.S. in Commerce major in Business Administration
University of San Jose-Recoletos
Cebu City, Philippines
June 2000 – October 2004
Skills
Ms office (Word, Excel and Powerpoint)
Excellent in Public Relation
Personal Information
Birthday : September 4,1983
Weight : 58 kls.
Height : 5’ 3”
Nationality : Filipino
FIN No. : G6109866L
Current Salary: 2,800sgd
Notice Period : 1 month
I hereby certify that the above information are true and correct based on my knowledge and ability.
ANXIZ JUDDIM BATOY
Contact this candidate