Real Estate Management

MADELEINE ABEL, CPM©703-***-****

******.****@*******.***

www.linkedin.com/in/madeleine-abel-cpm

SUMMARY

A broad-minded and forward-thinking senior real estate executive, with in-depth global experience in portfolio management, client-vendor relations, project management, expansions, acquisitions, relocations, implementations, policies and procedures, strategic planning, cost and budget analysis, and contracts and negotiations. Additional demonstrated proficiencies include leasing and renewals, inventory management, facilities management, and presentations. An enterprising, dynamic, creative, and proven leader, with exceptional motivational skills to ensure effective communications, cultivate strong partnerships, maximize opportunities, and enhance business growth and profitability.

EXPERIENCE

PEW CHARITABLE TRUSTS, Washington, D.C.

Senior Director, 2011-2018

Managed and executed strategic real estate activities worldwide. Directed company real estate, facilities, conference center, and events portfolio in 17 international and domestic locations. Oversaw real estate, including 360,000-square-foot, LEED-certified building in Washington, D.C., with 900 staff, second D.C. office comprised of 64,000 square feet with 150 staff, Philadelphia headquarters office with 70 staff, and international and domestic lease obligations for 15 offices for another 200 staff. Led events team in managing all events worldwide. Established new office setups and supported entire relocation or new offices. Completed leasing transactions for new offices in Australia, Chile, Belgium, England, New Caledonia, and New Zealand, as well as Portland, Oregon, and Boston, Massachusetts. Closed smaller international and domestic offices. Traveled to primary domestic and international locations to visit all alternative offices, choose offices, and negotiate leases to include negotiating all domestic lease renewals and expansions without outside brokers.

Produced, managed, and maintained financial responsibility for entire real estate operating budget worth $10,000,000 annually.

Supervised staff located in three primary offices, including 27 team members and four managers. Implemented selection and project management of all outsourced real estate partners, including brokers, architects, contractors, and other necessary team members.

Transitioned outside third-party property management services of D.C. headquarters building, with in-house savings of $250,000 per year in fees.

Increased control of daily management, developed staff loyalty, and reduced overall operational costs.

Led change from leased garage to fee-managed garage at D.C. headquarters building, increasing income to ownership $275,000 per year after expenses.

Completed consolidation of 75,000 square feet of 20-year-old offices in Philadelphia to 25,000 and all TIs under budget and on time. Oversaw facilities team that managed consolidation and relocation.

Built out 100,000 square feet of space over five years as tenants moved out and staffing requirements necessitated expansion at D.C. headquarters space worth $18,000,000 in total construction, resulting in completion under budget and on time.

Oversaw team that managed all aspects of 75-room conference center that attracted 250,000 guests, including staff, company guests, and outside 501(c)(3) guests.

BECO MANAGEMENT, Rockville, Maryland

Vice President, 1997-2009

Oversaw all property management activities for 3,500,000 square feet of commercial space (56 buildings throughout Maryland and Virginia), with responsibility for $35,000,000 annual budget. Led, supervised, and trained management staff of 27 (six property managers, sustainability manager, events coordinator, tenant coordinator, 12 engineers, and other on-site personnel). Established comprehensive annual operating and capital budget processes (56 individual building budgets). Drove comprehensive monthly review process and quarterly variance reporting. Hired, trained, promoted, motivated, and retained property management staff.

Reduced overall portfolio insurance costs through preventive measures at properties, comprehensive training of personnel on safety and liability, annual air-quality testing, and other proactive measures.

Designed company's first tenant handbooks and emergency procedures manuals.

Developed company's first comprehensive engineering handbooks for each building, enabling operations daily or in emergency.

Launched company's first sustainability program: mission statement, 100% of buildings entered into, and benchmarked through Energy Star program, lighting retrofits, and tenant awareness.

Served as company's broker of record and Executive CPM® and achieved company designation as Accredited Management Organization (AMO®) through IREM®.

Mentored six management employees through CPM® education, testing, and experience.

Developed “tenant deployment” program to coordinate all tenant life-cycle activity from leasing to construction to management.

Designed and managed company fleet management program, analyzing leasing versus purchasing, and transitioning vehicles to hybrid.

Created management plan for completing all capital, repair, and maintenance projects annually for department.

Coordinated all new acquisition property management activities, including due diligence, ownership transition, staffing, and tenant orientation.

EDUCATION AND PROFESSIONAL DEVELOPMENT

UNIVERSITY OF WISCONSIN-MADISON, Madison, Wisconsin

Communications Studies

NORTHERN VIRGINIA COMMUNITY COLLEGE, Alexandria, Virginia

Business Course Work

AFFILIATIONS AND INDUSTRY LEADERSHIP

Institute of Real Estate Management (IREM®):

Member and Past President, IREM®, Chapter 8 (Greater Metropolitan Washington Chapter).

Regional Vice President, IREM®, National, 1999-2001.

Member, IREM® Foundation.

Served as Fundraising Committee Chair, 2005-2007.

Senior Vice President, IREM®, National. Responsible for all green initiatives, 2008-2009.

Senior Vice President IREM®, National. Helped create NAR IREM®’s first Property Management Sustainability Course and trained 25 national NAR instructors on course delivery, 2010.

Member, Greater Washington Commercial Association of Realtors (GWCAR)

International Facilities Management Association (IFMA)

Apartment Office Building Association (AOBA)

Finance and Administrative Roundtable (FAR)

National Association of Realtors (NAR)

AWARDS

Property Manager of the Year, IREM®, Chapter 8

Donald Calomiris Humanitarian Award, IREM®, Chapter 8

TECHNICAL SKILLS

MS Office Suite, Workspeed, ServiceNow, PeopleSoft

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