Social Media Customer Service

LORENZO ESTRADA IGNACIO

Splendor Hills, Aznar Road, Pardo, Cebu City

090******** • ***************@*****.***

CAREER OBJECTIVE

To work on a challenging job profile which provides an opportunity to enhance and justify my skills and knowledge, this could provide me an insight to new aspects so that it would be helpful in my career.

EDUCATION

High school

2008-2011 Don Bosco Technology Center, Cebu City

2012 Royal Oaks International School, Guadalupe, Cebu City

College; graduate of Bachelor of Arts major in Sociology

2012- 2018 University of San Carlos, Talamban Campus

PERSONAL SKILLS

Good communication both written and oral

Good English communication skills

Capable for analysing and solving problems

Doing works with timely manner

Responsible for all the tasks assign

Can do very well in public relations

Highly organized and efficient

Proven leadership skills and ability to motivate

OTHER SKILLS

Microsoft office (msword, excel, powerpoint, internet, etc.)

Customer service skills

Knowledge and capable about advertising as I was in an advertising course for 2 years

Capable of styling in retail stores as I was in a Fine Arts course

ACCOMPLISHMENTS AND ACTIVITIES

Did two research projects back in college, 2017 that I got to interact with people using social media and their insights and impacts in their life from it. It got me into travelling to another city because I was asked to present my research after I presented it at my university.

Did a research and interaction about farmers and their livelihood in Bantayan and some provinces in Cebu in 2016

I was able to attend seminars about public relations and social interacting.

Assisted some local designers in styling and fashion shoots

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