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Customer Service Manager

Location:
Denton, North Carolina, United States
Posted:
August 28, 2018

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Resume:

Jason D Conner

Contact

Tel: 336-***-****

E-mail :ac6ubk@r.postjobfree.com

Address

*** ********* **. ********* ** 27292

Profile

Objective

Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth

Availability

8/27/2018

Key Skills

Proficient or familiar with a vast array of computer skills and software/hardware knowledge:

Windows

Word,

DHL, FEDEX Freight

Computer Hardware

Excel, Power point

Peachtree accounting, SharePoint, MS Access

UPS World ship, FEDEX

Networking Basics

International INCCO Terms & Laws. NCR POS Systems, SMART Inventory systems

Education

1994 to 1998

Plymouth South High School Plymouth MA

Graphic Design

1999 to 2000

Massasoit Community College Brockton MA

Applied Computer Science

1998 to 2002

2003 to 2004

USARMY FT. Knox KY

Leadership, Confidence.

Forsyth Community College Winston Salem NC

Sociology 101

Work Experience

NOREGON SYSTEMS

Warehouse Manger

August 2011 July 2018

Manager of the Order Fulfillment Dept. Taking orders from Distributors, & end users then handing off the orders to my team to process after I enter the order into the accounting system. In constant contact with suppliers and vendors. Price negotiations with said suppliers. Requesting purchase orders for Service License agreement customers for 3rd party software. In constant contact with customers and our sales team to provide the upmost in customer service and customer satisfaction. Maintaining inventory to ensure prosper stock levels.

Wal-Mart Stores Inc.

Customer Service Manager October 2010 to April 2011

In charge of front end;

Helped customers with their needs and take care of escalations;

Maintained nightly cash pulls from multiple registers;

Merchandising;

Supervised 10 + employees

Eyesaver International

International Shipping Manager/QC Supervisor

September 2006 to July 2010

Organization and supervision of the shipping Department;

In-charge of obtaining domestic/international shipping quotes;

Fork lift Cert

Re-wrote the SOP for the Shipping Department;

Customer Service

Supervised 30 + employees

Hutchison Allgood Printing Co.

Graphic Prep/ Shipping Dept (Corel Draw, Color Applied programs)

August 2004 to August, 2006

Prepped Samples for potential customers;

Regular shipping duties;

Ran a Fujifilm Color Plate Maker, and color corrected for Press;

Douglas Battery

Top Plate Burner

February 2002 to August, 2004

Welded, tested industrial batteries;

Trained in the sulfuric acid to water ratio;

Acknowledgements & References

u.s. army 04/98-01/2004

Silver star, marksman acknowledgement. Leadership & confidence.

Daily battalion meetings with all the NCO/Officers to better improve inter squadron communications.

Noregon Systems 06/2011-07/2018

Rock star nomination in 2014 for project ownership.

Weekly meeting with Directors, VP’s, and Project Managers for Order fulfillment updates.

Participated in monthly boards with CEO, CFO, and VP’s.

References:

Juan perdroza

336-***-****

Teresa Bailey

336-***-****- ac6ubk@r.postjobfree.com

dr. benjamin conner

336-***-****

venetta worrell.

336-***-****

ian hayes brett

336-***-****



Contact this candidate