Customer Service Account Executive

Professional Summary

Recent graduate able to blend academic training with lab experience from ECPI University to offer skills in low voltage electronics with an emphasis in analysis and troubleshooting. Utilizes many lab instruments such as multimeters, function generators, oscilloscopes in circuit analysis. Proven self-starter that thrives in fast paced environments. Critical thinker with a successful track record in problem solving.

Education

ECPI University 2018

Associates of Science in Electronics Engineering Technology

Technical Skills

Electric Circuits

Semiconductor Devices

Fiber Optics Communication

Data Communication and Networking

Multisim Software

Quartus Software

Microsoft Office Suite

Embedded Systems

Digital Systems

Computer Configuration

Instrumentation and Measurements

Additional Skills

Customer Service

Interpersonal Communication

Time Management

Client Relations

Business Development

Networking

Process Improvement

Self-Starter

Enthusiastic

Goal Oriented

Detail Oriented

Experience

Taylor’s Painting 2008-present

Technician/Operator

Responsible for the daily operation of family business. Manage office maintenance of technical devices including hardware and software. Ensure that business IT needs are met through systems checks. Coordinate preventative maintenance of pressure washing and painting equipment. Troubleshooting and facilitating repair when necessary.

Household Finance Corporation 2005-2008

Senior Account Executive

Responsible for building and maintaining client relationships by providing exemplary customer service. Ensured that goals and deadlines were met in a fast-paced financial services environment. Skilled at facilitating negotiation between all parties involved. Promoted to Sr. Account Executive for production and quality performances. Consistently surpassed monthly sales goal of $250,000 new sales and qualified for “Reach the Peak” awards program given to employees who surpassed goals.

Asset Funding, Inc. 1997-2004

Account Manager

Account Manager for consumer finance company, review credit reports, provide financial services, daily and monthly closings, prepare office for yearly audits, setup auto dealer accounts, managed investor accounts and yearly tax notices, coordinated weekly meetings with owner, controller, and employees for accounts payable and delinquencies.

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