Customer Service Manager

PROFESSIONAL

SUMMARY

WORK HISTORY

EDUCATION

RP

SKILLS

Ryan Peterson

920-***-**** E: tsmherondaie@gmail.com2021 Deckner Ave Apt 704, Green Bay, WI 54302

Experienced Operator adept at learning new roles quickly and adapting tochanging demands. Able to train and mentor new team members on productionoperations, equipment care and tool use.

Highly dependable Strong written and verbalExcellent attention to detail communication skillsFast learner General math skillsComplaint resolution Supervisory experience

BOOK STORE ASSISTANT 08/2012 to 05/2014UW-Manitowoc Manitowoc, WI

Stocked shelvesEntered new inventoryResponded to customer requests via telephoneHandling moneyAssisted the Manager with day to day operationsConducted inventory at the end of the year

OPERATOR 05/2015 to 08/2017Professional Plating Inc Brillion, WI

Packaged and moved completed products.Assessed materials, parts and final products for quality, and removeddefects.Verified documentation and work order requirements.Completed work according to schedule and helped struggling teammembers.Supported technicians in equipment maintenance and repair.Inspected machine parts for conformance to product specifications.Followed standards and procedures to maintain safe work environment.Provided outstanding customer service.Managed team of four personnel focused on providing expert detailingservices to our customers.Collaborated with all other departments to ensure smooth work flow andefficient organization operations.

Associate of Science General 2014UW-Manitowoc, Manitowoc, WI

Elected Captain of the basketball teamDean's List Fall 2012 and Spring of 2013

Member of Phi Theta Kappa

BBA GeneralUW Green Bay, Green Bay, WI

Graduated with 3.526 GPA

2018

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