Customer Service Accounts Receivable

Professional Summary

Skills

Work History

K R

***** ******* ***,********,********** 91355 • 661-***-**** • ************@*****.*** Competent Accounts Receivable Specialist bringing four years' experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as a dedicated professional driven to meet team targets and enhance bottom line performance.Competent Accounts Receivable Specialist bringing [Number] years' experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as a dedicated professional driven to meet team targets and enhance bottom line performance.

Talented Accounts Payable Specialist highly effective at managing a high volume of collections calls in fast-paced, demanding environments. Excellent conflict resolution and interpersonal skills. Driven to maximize returns and exceed monthly quotas.

Payment processing

Strong client relations skills

Customer service

Regulatory compliance

Relationship building

Month-end close operations

Cash application

Accurate payment posting

Bookkeeping

Problem-solving

Invoice coding familiarity

Financial management

Budget development

Credit adjustments

Certified Public Accountant (CPA)

Self-motivated professional

Time management

Team leadership

Superior attention to detail

Accounts Payable Specialist, 06/2014 to 07/2018

Nissan of Mission Hills – Los Angeles, CA

Generated and submitted invoices based upon financial schedule. Analyzed monthly balance sheet accounts for corporate reporting. Prepared documents, reports and presentations using advanced software proficiencies. Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.

Accounts Receivable Specialist, 06/2014 to 07/2018 Nissan of Mission Hills – Los Angeles, CA

Handled a high volume of in-bound calls pertaining to reconciliation of delinquent accounts. Efficiently handled cash flow reporting, posted cash receipts and analyzed chargebacks. Analyzed, prepared and issued chargeback notices for payment to prevent third-party collection agency involvement.

Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.

Contacted clients with past due accounts to formulate payment plans and discuss restructuring options. Set up and updated customer accounts with interactions, payments and personal information. Contacted customers to collect outstanding payments via one-time or negotiated installment methods. Cashier Cook, 12/2011 to 07/2012

Final Score Food and Beverage – Santa Clarita, CA Assisted customers with carry-out service.

Packaged and labeled products.

Education

Accomplishments

Washed and disinfected kitchen area, floors, tables, tools, knives and equipment. Created effective employee schedules that maintained coverage at peak times and minimized labor costs. Offered enthusiastic and personable service to all customers. Inventoried and restocked items throughout day.

Quickly set up and cleared tables and stocked all service stations. Maintain clean, neat and properly stocked check stand area. Cashier Customer Service, 04/2013 to 08/2014

sport chalet – Santa Clarita, CA

Handled all customer relations issues in a gracious manner and in accordance with company policies. Provided an elevated customer experience to generate a loyal clientèle. Directed calls to appropriate individuals and departments. Restocked inventory ever month and reviewed cash operation data to verify proper replenishment. Processed cash and credit payments rapidly and accurately. Answered customer telephone calls promptly and in an appropriate manner. Described product to customers and accurately explained details and care of merchandise. File Clerk, 06/2012 to 08/2014

Nissan of Mission Hills – Los Angeles, CA

Trained junior staff on department procedures.

Examined, categorized and sorted incoming documents. Tracked incoming and outgoing files and materials. Implemented improvements to file systems and procedures. Upheld confidentiality of all information.

Maintained physical and computer-based filing systems. High School Diploma: 2013

Bowman High School - Santa Clarita, CA

Consistently earned high-quality scores during post interaction customer surveys. Promoted to Accountant position and assisted with training and supervision of press operators. Have excellent leading skills from ten years of strict soccer schedules and being captain of many of my teams.

Contact this candidate