Customer Service Medical Billing
Resume:
Linda Norman
Mobile, AL *****
***********@*****.***
Seeking a challenging opportunity as a Data Entry Clerk in which I will fully utilize my office experience, technical training, strong work ethic and dedication.
Authorized to work in the US for any employer
Work Experience
Patient Access Representative
Stanford Health Care
July 2017 to June 2018
Responsible for ensuring the delivery of outstanding customer service. Obtaining complete and
accurate patient demographics, insurance eligibility. Calls to patients to obtain current insurance
coverage to add to account. Receiving calls from patients to update insurance coverage.
Pilot Catastrophe
Flood Claims
October 2016 to November 2016
Demand per catastrophe.
Answered phones and made calls to insured, data entry for flood claims.
Medical Billing and Coding Externship
Mobile Diagnostic Center
March 2015 to April 2015
Assisted with patient accounts, including referrals, collections, monthly statements
Filed 25-50 patient medical records
Customer Service Representative
Publix Supermarkets - Fort Lauderdale, FL
February 2006 to July 2007
Provided excellent customer service as a cashier, and bagger
Stocked merchandise and arranged displays, along with assisting customers with returns
Accounts Receivable/Collections Specialist
Internetwork Publishing - Boca Raton, FL
February 2001 to August 2004
Responsible for over 300 accounts receivable and billing
Collected on past due accounts
Prepared deposits and returned checks
Bookkeeper
Electronic Supply Company, Inc
September 1988 to May 1999
Responsible for accounts payable, accounts receivable, and billing. Collected on past due commercial
accounts in a professional courteous manner. Processed payroll for 50 employees and daily account
deposits Performed General Ledger entries per CPA instruct
Education
Diploma in Medical Billing and Coding
Remington College - Mobile, AL
April 2015
Skills
Medical Insurance, Call Center, Insurance Verification Skills
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