Customer Officer

*** *********** *****

Hyde Park, MA *****

(***) 487 - 9382

********.****@*****.***

Lynn Malika Celestin

EDUCATION

Suffolk University, BA May 2016

Major: Government, International Relations

John D. O’Bryant School of Math and Science June 2012

EXPERIENCE

Listing Officer City Hall Boston – Election Dept. May 2014 - Present

●Performed clerical duties related to the election process such as: responding to inquiries from public request and in-person interaction.

●Field work conducting Annual Resident Listing (Seasonal)

●Supervising up to 14 Listing Officers in the field.

●Assisted Senior Personnel with hiring and managing over 1500 poll porkers

●Assisted with inputting time and labor (Payroll)

Barista/Cashier Panera Bread December 2014 – March 2015

●Worked as a Barista for both cold/hot beverages & cashier to fulfill customer needs

Cashier Au Bon Pain May 2013 – November 2013

●Frequently switched between positions as cashier, food prep, sandwich bar

●Cleaned and maintained the beverage area, display cases, equipment, and order transaction area neat

Phlebotomy Intern Brigham and Women’s Hospital June 2012 – August 2012

●Assisted Ambulatory services with both English speakers and Bilingual individuals

●Stocked supplies for the Phlebotomists/ Handle Inventory

●Cleaned and Closed Admitting

●Filing/Sorting Incoming Documents

Teen editor Teen Voices 2010

●Assisted in Writing articles for the magazine

●Participated in Team Building Activities

SKILLS

●Languages: Fluent in Haitian Creole, Conversational Spanish, and Intermediate in French (Reading/Basic Writing).

●Computer Knowledge: Microsoft Windows (Word, Excel, and PowerPoint)

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