Information Systems technology server windows disaster recovery

Steven D. Thoe

*** * **** ****** *******, IA ****2 • 641-***-**** • ******@*****.***

SUMMARY OF QUALIFICATIONS

Twelve years’ experience in Procurement, Asset Management & Planning, Contract Review, Negotiation & Execution, Vendor & Product Vetting, Material Sourcing & Inventory Management, IT Support/Management, Project Management, Customer Service

Expert: Office365 migration, Active Directory, TeamViewer, SAGE CRE & MRP, AutoDesk, WebEx, Microsoft Windows, Apple Deployment, Verizon, Commvault, Cisco Meraki, AeroHive, Supportworks, LanDesk, VMware, HyperV, IBM, HP, RHEL, Unisys 2200 user, Verizon

Extremely successful negotiator, budget compliance, sales person, communicator, and marketing analyst

Proficient inventory/asset management to meet budget or production schedule requirements

Internal ISO 9001:2008 Auditor and ISO documentation specialist, HIPAA compliance EMPLOYMENT

epek Technologies, Ventura, IA

Owner / Operator 2010-Current

epek Technologies is an Information Systems business that offers services & support to small businesses

& individuals. I offer my customers a myriad of technical services including (but not limited to) website design, build, & maintenance; digital marketing, computer & mobile device support; troubleshooting, diagnostics, & repair; environment backup & disaster recovery; small network setup & maintenance.

As a business owner/operator I am responsible for all aspects of the business including accounts payable/receivable, marketing, customer service, vendor management, procurement, etc

I’ve operated independently for eight years as a side project however, recent career changes have prompted me to operate my business & offer my services full time. DEAN SNYDER CONSTRUCTION, Clear Lake, IA

IT Support Manager 2015-2018

Manage and utilize support ticketing tools (Dell KACE) as well as support staff.

Administer MDM (VMWare Airwatch, Dell Mobile Management) solution, deploy mobile devices, manage mobile plans and budget.

Receive requests from departments or employees, compile procurement needs, and place orders when inventory is low, outdated, or inefficient. Ensure purchases arrive on schedule and meet departmental needs. Purchase and renew hardware and software support/maintenance.

Manage all IT related equipment & network needs at three permanent sites & dozens of jobsites simultaneously.

TEAMQUEST CORPORATION, Clear Lake, IA

IT Purchaser and Software License Coordinator 2012-2015

Administrator of BCP/DR policies and methodology, maintain best practices in regards to backup and restoration of company data including policies, schedules, and DR plans.

Receive requests from departments or employees, compile procurement needs, and place orders when inventory is low, outdated, or inefficient. Ensure purchases arrive on schedule and meet departmental needs. Purchase and renew hardware and software support/maintenance.

Maintain over $1M budget for all IT software/hardware related purchases including maintenance and support agreements, and maintain accurate inventory and tracking of software and licensing to prevent over/under licensing, saving money and preventing legal ramifications.

Maintain supplier relations, negotiate contracts, prepare purchase records, and track orders (recently resulted in $60K savings on a PC order).

Manage developer programs which involves tracking and assisting engineers with thousands of software installations and licensing. Act as a liaison between engineering and development partners.

Lead projects researching and implementing technical tools to be utilized by appropriate departments. EDUCATION

KAPLAN UNIVERSITY, Mason City, IA

Bachelor of Science in Business Administration (Marketing) – 04/2012

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