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Sales Manager

Charlotte, North Carolina, United States
August 27, 2018

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770-***-**** Charlotte, NC


Proactive Personality Collaborative work ethic Passionately Driven

• Proven Administrative, Operations, Marketing and Sales Professional with expertise in business acumen, office management, data management, reporting, proposals, presentations, financial and strategic analytics, client and vendor relations with the focus on meeting and exceeding set goals Unparalleled eye for detail and solid ability to multi-task with emphasis on delivering precise and accurate work Experience leveraging the power of "the brand" that resulted in increased company profitability through the utilization of strategic marketing tools, special projects initiatives, event planning, data reporting and analysis Exemplary networking and communication skills, nurturing long lasting relationships as liaison with vendors, co-workers, management, clients, and stakeholders within consumer products and services industries


Protection Concepts LLC, Marietta, GA 2009-2018 Co-Owner and VP Operations, Administrative & Marketing

• Generated increased profitability in competitive industry and location; the Alarm & Security industry serving Atlanta, GA, and surrounding areas

The scope of responsibilities included administrative, HR, marketing, daily operations and customer relations functions Executed company P & L including development, implementation, and accountability of budgets, sales plans, forecasting and other variable costs

Demonstrated expertise in customer relations and strategic planning by meeting and exceeding set goals, growing annual contractual recurring monthly revenue (RMR) by 24% while minimizing attrition to under 10%, resulted in an overall average yearly contractual RMR growth of 14% Displayed outstanding interpersonal and communication skills while acting as primary liaison between company, customers, vendors and stakeholders cultivating long-term, productive relationships Achieved measurable long-term success by creating, executing and managing special projects and promotions that focused on customer satisfaction, service and retention and solid financial Utilized solid organizational skills to develop and implement improved work-flow procedures, streamlined processes, improved inter-departmental communications and eliminated errors that resulted in a decrease of charge-backs and write-offs by over 25% within the first year

Delivered strong team leadership and mentoring abilities by expertly coaching in-office support and sales team through continually monitoring return on investment (ROI) and customer retention (CRM) effectiveness that generated an increase of new client contract and vendor partnerships while successfully retaining the current client base Developed company’s brand – including logo, website content and strategic marketing initiatives that delivered successful results; optimized marketing tools, strategies and analytics including on-line and e-mail campaigns, trade show participation and promotions that improved customer awareness and overall satisfaction, identifying new sales opportunities and contributed in maximizing add-on sales to the current client base Consistently maintained A+ rating with the BBB and was awarded Kudzu’s “Best Of” 5 years in a row

Renaissance Media, Atlanta, GA 2005-2009 Senior Account Executive

• Evaluated & managed strategic business opportunities for the Atlanta Jewish Times weekly publication to identify new advertising opportunities and increase billable revenue to current account base Generated 12% increase in billable revenue through upselling special issues, added value buys and online ad placement to existing client base as well as developing new business channels through research and prospecting Contributed to the launch of company’s first online initiative through successfully selling advertising positions

Rewards Network, Norcross, GA 2004-2005 Account Executive

• Increased revenue through selling dining rewards and loyalty programs in conjunction with financial funding to locally-based restaurants and bars

Conducted solutions-based presentations with the goal of securing new business The scope of responsibilities included overall sales growth and retention, development of new and existing business opportunities and client relationship management to foster resigns and referrals Successfully contributed to the launch of the company's loyalty rewards retail vertical by signing first major multi-unit vendor



Ty Inc. Atlanta, GA, Southeast District Manager, Territory Representative

• Vitally contributed to generating over $200M in sales revenue of Ty Beanie Babies® and other products through assisting Regional Manager with personnel training and evaluations, trade show participation, and competitive research to accomplish set sales goals and client relationship management Assisted National Trade Show Manager with the coordination and execution of booth set-up, daily operations, document control and general maintenance to ensure the compliance of the company's policies and timelines Successfully advanced multiple successful new product launches and website initiatives that directly contributed to increased sales, product placement, and overall market share

Hartmann Luggage, Stamford, CT, Account Executive

Successfully collaborated in the launch of new product lines including Hartmann Personal Accessories Developed in-store promotions linked to national ad campaigns and through participation in national industry trade shows to debut new product and trends

Placed in the top 10% of the sales team

Assisted Regional Manager with overseeing the execution and follow up with marketing and sales initiatives including special projects, promotions, events, and trade shows

Levi Strauss & Co. Jackson, MS, Territory Account Manager

Recognized with the Levi Strauss Menswear Rookie of the Year award for achieving a 77% increase in total sales volume Contributed to Levi’s sponsorship of a Summer Olympic Games and NFL Monday Night Football implementing advertising and marketing initiatives including in-store promotions to maximize strategic sales opportunities Participated in the advancement of the first major technological system to control retail inventory based on model stock and replenishment

Garan Inc. New York City & Dallas, TX, Account Manager, Regional Sales Manager

• Located in the company's New York City corporate office, primary account responsibilities including the ongoing development of Walmart that generated an increased annual sales volume of approximately $700K to $1.5M Selected to open, manage and maintain company’s first regional office venture located in Dallas, TX Recognized with the successful implementation of timelines, policies, budgets, and procedures that lead to improved product exposure, market share and resulted in a first-year sales volume increase of approximately 20%


The University of Tampa, Tampa, FL

The University of Georgia, Athens, GA

Briarcliff High School, Atlanta, GA

Proficient in Microsoft Office Suites, QuickBooks / Intuit Enterprise Solutions Experienced with various 3rd party CRM and Financial software Working knowledge of Social Media and SEO

Participated in numerous professional skills courses, e.g., Xerox PSS - Professional Sales Skills, Time / Project Management QuickBooks / Intuit Field Services software

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