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Customer Service Administrative Assistant

Greenwood, Indiana, United States
August 27, 2018

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Rebecca Lee



To obtain an Accounting, Administrative, or Human Resources position to utilize my experience, show the quality of workmanship that I possess to become a valuable asset for a company, and show the quality of skills I have to offer to be an effective and efficient team player.

Computer Skills

Knowledgeable with all Microsoft applications; Word, Excel, Access, Power Point, and Outlook. Windows 10, AS 400, CAT, Quick books, ADP Payroll Systems, Peachtree Accounting, Blackbaud Financial Edge & Raiser’s Edge, Salesforce CRM, One Notes, Tribute, PH Connect, and Tops. I have also worked on several programs specifically designed for a company in the Accounting and HR field. Highly organized, detail oriented, and professional.

Extensive customer service, strong interpersonal, verbal, and written communication skills, and Executive Administrative support.


Indiana Wesleyan University - Business Administration - GPA 3.70 August 2003 – September 2004


Kaman Fluid Power/(temp position) April 2018 – July 2018

Quoting/Customer Service

I work with the Engineering/Quoting departments getting pricing and updating manufacturer and supplier database on electrical and pump division products to get the bids out to our customers.

I manage the front desk. Greeting, showing clients and off-site employees to conference rooms for training and meetings, answering the phone and working with all of the inside sales customer service representatives; helping with daily tasks.

And various other duties.

YMCA/(temp position) February 2018 – April 2018

Administrative Assistant III

Temporary position.

I was the Administrative assistant to the CFO, Purchasing Director, IT Department, and AP.

I had extensive duties - working on tough deadlines, preparing meeting minutes, proof-reading, month-end financial reports, extensive processing of purchase orders, and extensive spread sheet knowledge, ordering office materials, and other miscellaneous items.

Processing daily deposits and putting them into the correct accounts, processing all accounts payable checks; about 200 + at a time and mailing them out.

Working with legal contracts and preparing all paperwork for final approval and Certified Mailing.

I had to cover the receptionist desk on a bi-monthly basis.

Creating purchase orders and processing them, working with the centers to create new vendors and getting them set-up, and various other duties.

Allen Family Catering/Indy Event Collective June 2016 - Current

Lead Event Coordinator

Administrative Assistant

Creating and tracking time sheets, payroll, daily office administration and organization, HR duties, new hires I-9, & W4’s, and all proper tax information

Organizing and preparing meetings with clients, corporate and bridal, extensive follow up for the up-coming events, arranging meetings with caterers, florists, executive assistants, and State House Representatives. We do a wide variety of events that allow me to work with some very prominent people

Very detail oriented. I work with the brides throughout their wedding; planning and coordinating.

North American Midway Entertainment August 2013 – September 2014

Office Accounting Manager

Payroll & HR for 164 employees. We had employees that came from South Africa and I had to do all of their H2B employment authorizations, getting their social security # and Visa’s set up and taking all of our Employment paperwork to the SS Office to apply for their work authorizations. I-9, W-4’s, wage garnishment and expense reports.

Daily balancing; of cash and ticket numbers, ticket sales, and privilege for each day.

Sparks Transport, Inc. May 2007 – August 2013

Accounting & Office Manager

Front office and receptionist responsibilities

Payroll, taxes, month-end reporting, quarterly reports, bank reconciliation, AP/AR, invoicing,

Customer Service, Human Resources; I-9, W-4’s, wage garnishment and expense reports.

DOT Drug Testing, licensing, and background checks. I handled all of our Quarterly taxes for DOT.

Dispatching drivers as needed, scheduling loads/pick-up and deliveries.

Working with clients and obtaining new customers for our Brokerage side of the business; which I solely set up myself.

Personnel Management October 2006 – March 2007

Administrative Assistant

Front office and receptionist responsibilities

Taxes, month-end reporting, bank reconciliation, AP/AR.

Human Resources, Customer Service and handling all day-to-day office needs.

We had to do inventory of products manufactured and keep daily logs on production.

G.R. Colvin & Sons, Rushville, IN March 2000 – June 2006

Executive Administrative Assistant

Front office, receptionist responsibilities, AP/AR, and Human Resources.

I was the only front office employee there since 2000. I did all invoicing, billing, AP/AR. We were a Sub-contractor for Vectren Energy and I had to make sure all invoicing was done properly with area locations and meter numbers for every underground utility located. With proper specs on daily locates.

Payroll, bank reconciliation, month-end and year-end taxes and reports.

Correspond information through our vendors and set up contract proposals.

Utilize Peachtree Accounting, Microsoft Office, Excel, Word, Outlook, and Adobe pdf. files.

The company lost a big contract and laid-off all the employees except two, and I continued to work for him on a part time basis from 2004 – 2006.

Reporting to the CEO on a daily basis AP/AR, sales, and collections on outstanding accounts.

References available upon request

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