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Senior UX / UI Designer

Location:
Columbus, OH
Posted:
August 27, 2018

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Resume:

Schonne Eldridge

Upper Arlington, OH

614-***-****

**@*******.***

Portfolio: schonne.com

Senior UX / UI Designer

SKILLS

• Over 17 years of user-centered design experience comprised of web site design, software application design, leadership, and consulting in both the private and public sectors

• Senior UX Strategist with experience conducting user research, facilitating ideation sessions and strategy workshops, and employing analysis + synthesis research methodologies

• Expert knowledge of the user interface design process and deliverables throughout the development lifecycle including requirements refinement, task flows, storyboards, wireframes, mock-ups, prototypes, and detailed design documentation

• Designed for both web and thick-client environments on multiple platforms

• Observer and facilitator experience in formal, lab-based usability testing

• Strong people skills with the ability to assume leadership roles in team environments, including mentoring, hiring and training junior design staff User Experience (UX)

• Personas / Journey Maps

• Ethnographic Research

• Storyboards / Process Maps

• Task Flows / Process Maps

• Quantitative / Qualitative Research

• UX Evaluative Research

• Structured Ideation / Workshops

• Concept Communication

• Interview/ focus group moderation with

project stakeholders and engaged users

• Contextual inquiries / cognitive walk-

throughs

• Analysis + Synthesis

User Interface (UI)

• Photoshop / Sketch / Invision / Studio

• Wireframing (UXPin)

• Visual Design

• Metrics & Analytics

• Usability Testing

• Card sorts (paper or virtual)

• Tree testing and first click analyses

• Accessibility compliance reviews

• User research with visually impaired

users

• Senior Front End Developer

• HTML/CSS3(Sass)/JS

PROFESSIONAL EXPERIENCE

Lead UX Strategist- Product Designer

York RSG, April 2017 – present

• Performed analysis of client business models and worked to deliver a cohesive User-centric approach through design of existing and proposed touch points.

• Facilitated Discovery Sprints with clients that included structured ideation sessions around personas, value stories, journey-maps, etc.

• Conducted both qualitative and quantitative research including ethnographic studies, competitive analysis, focus groups and direct interviews.

• Led user experience strategy, user research, information architecture, interaction design and usability testing for desktop and mobile (web & native) B2B and B2C products and services.

• Led strategy workshops and exercises with stakeholder teams to help define product direction and create implementation roadmaps based on a user-centric foundation.

• Directed the design efforts and execution of the next generation, web-based, management application for both clients and internal-facing users.

• Created developer documentation, style guides and brand guidelines.

• Conducted extensive user testing and usability testing. Everything I produced was validated by real users.

• Developed and presented new design via wireframes, prototypes and screenshots

• Established a strong design culture by collaborating with members of multidisciplinary teams and advocating for users and user-centered design practices

Experience Designer

Pillar Technology, February 2016 – March 2017

• Created prototypes, interactive mockups, design guidelines/specifications, user personas, journey maps, story maps and user stories.

• Employed current digital trends and best practices including IoT, embedded and emerging tech.

• Created impactful and easy-to-use interfaces and flows.

• Presented design concepts and direction with end-users, customers, product managers and developers.

• Translated broad ideas, business and functional requirements, and wireframe concepts into design flows and elegant user interfaces.

• Rapidly sketched out concepts to communicate ideas and elicit feedback, followed by higher-fidelity revisions for use in testing and production.

• Advocated on behalf of the end user throughout research, design and development, worked alongside developers, product managers, delivery leaders, analysts and other stakeholders who may be new to a user- centered product development approach.

• Explained ideas, designs and UX best practices in order to successfully influence, motivate and inspire stakeholders.

• Facilitated in creative, design thinking workshops.

• Iteratively adapted to changes in business, product, organization and individual needs. UX Developer

Franklin University (contracted by Portfolio Creative), October 2014 – January 2016

• Assisted in implementing several features for their commercial LMS (BlueQuill).

• Introduced ground-up re-architecture of the entire codebase into modularized web-components built with Node.js and Web API.

• Developed and presented new design via wireframes, prototypes and screenshots

• Developed workflow methodology that accelerated project delivery time

• Conceptualized and produced all user interfaces for web app projects using HTML, CSS, and JavaScript

• Planned and designed interfaces with attention given to the multi-lingual needs of project

• Created developer documentation, style guides and brand guidelines.

• Led the initiative for the total redesign of BlueQuill.

• Established user interface design standards, internationalization considerations, framework guide and checklists to enhance Development's autonomy

STAKEHOLDERS



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