Mental health counselor

DUPSY OPIAH

Email: *****@****.*** Phone: 561-***-****

CORE STRENGTHS

Marketing and sales

Quality service to ensure customer satisfaction

Strong analytical and critical thinking skills in high paced environment

Oversees various projects and operations

Supervising and management

Energetic interpersonal skills

Product knowledge and promotion

Recruiting/human resources

Billing/payroll/insurance verification

Account and case management

Self-starter and dedicated team player

PROFESSIONAL EXPERIENCE

OPTUM, Orlando, Florida 2013-Present

Licensed Sales Agent (Health insurance)

American Insurance General, Auburndale, Florida 2013

Marketing & Licensed Sales Agent (Life & annuity insurance)

Central Florida Nurses, Office Manager, Orlando 2008-2013

Managed office and oversaw scheduling, marketing, payroll, recruiting

Billed clients, made daily calls to nursing homes and handled insurance verifications

On call seven days a week

Blue Green Resorts, Sales Representative, Kissimmee, Florida 2007-2008

Marketed and sold vacation ownership via sales presentations

Conducted property tours for prospective buyers

Debbie-Ola Home Care Agency, Manager, West Palm Beach, Florida 2005-2007

Prospected leads for new clients in the West Palm Beach area

Prepared weekly schedule for staff

Prepared and distributed payroll

Horizon Bay, Home Healthcare Specialist, Palm Beach Gardens, Florida 2001-2005

Oversaw operation of company’s in-house home health agency

Managed the scheduling of over 120 nurses to approximately 280 clients

Expanded Horizon Bay’s marketing efforts into two neighboring cities

Prepared and distributed payroll

On-call seven days a week for over five years

Served as patient coordinator; assisted with the intake of new residents

Horizon Bay, Activities Director, 2000-2001

Planned special events and daily activities for Alzheimer’s/dementia residents

Entertained residents with music, dance and songs

Assisted residents with arts & crafts projects

Formed a good rapport with residents

Mission Health Care, Human Resources Director, Palm Beach Gardens, Florida 1999-2000

Maintained personnel databases

Directly involved with the hiring and selection process of new staff/counseling

Prepared and oversaw payroll distribution

Assisted in preparing weekly schedules for staff

SKILLS/AWARDS Microsoft Word, Excel and Outlook, Visitrax, Quickbooks, ACT, Hometrack, Mysis, Kinnser, Pariox, Awarded the Extra Mile Award

LANGUAGES English, Portuguese, Yoruba, Hausa, Afema, Igbo

EDUCATION Masters of Science, Christian Counseling (Emphasis in Addiction/Substance Use)

Grand Canyon University Phoenix, Arizona 2020

Masters of Science, Christian Counseling (Emphasis in Life Coaching)

Grand Canyon University Phoenix, Arizona 2017

Bachelors of Science, Psychology

Grand Canyon University Phoenix, Arizona 2016

Associates Degree (A-Levels)

D’over Broecks, Oxford, England

Portuguese

University of Sao Paulo Sao Paulo, Brazil

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