Administrative Assistant Human Resources
Resume:
Career Goal Business Management
Profile
Knowledge ● QUICKBOOKS ● AS 400 ● EXCEL
Areas ● EDI ELECTRONIC BILLING ● ADOBE CREATIVE SUITE ● WORD
● ADP PAYROLL ● SAP ● OUTLOOK
● ORACLE/OTM ● DOT PSP SYSTEM
Career JM RAPP, LLC & JM RAPP REALTY, LLC - Allentown, PA November 2010-Current Progression Privately owned licensed and bonded general freight shipping and trucking company since 2004. Office/Operations Manager
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Bookkeeping
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Human Resources
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Logistics Operator
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CRETE CARRIER - Macungie, PA
Privately owned trucking company founded in 1966, providing transportation services. Administrative Assistant
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Christine M. Montero
Highly self-motivated individual with great organizational skills and a strong work ethic for multitasking environments. An individual with 8+ years of Office Management, Human Resources and Bookkeeping abilities while offering excellent writing, communication and computer skills. Effective problem solver using initiative and persistence while maintaining integrity and loyalty. Able to generate new businesses and maintain existing accounts by meeting customer requirements and offering service beyond expectations. Team player with a commitment to working with colleagues to achieve company objectives and goals.
Responsible for both company's accounts payables, receivables, billings, and reconciliations through the use of QuickBooks. Managing and maintaining inventory and expenses of both companies through daily, monthly, quarterly, and yearly reports.
Responsible for dispatching of drivers, creating and recording weekly reports of delivery times, while assisting with the monitoring of DOT logs per DOT rules and regulations. Handling all customers and drivers complaints while maintaining a 86% on time scheduled delivery quota. Responsible for managing 25 drivers, 2 office personnel and 2 mechanics while maintaining all vehicles insurance and registrations on trucks, properties and equipments. Monitor budgeted and actual cost through monthly/quarterly reports for both businesses. Executed and monitor accident review board including overseeing monthly safety meetings. Created multiple company policies and procedures manuals for industry compliance.
Responsible for hiring, training, and termination of employees within both companies. Marketing and advertising to secure potential candidates for employment while maintaining all human resources documentations of employees which include applications of employment, benefits, health insurance, and retirement accounts (401K). Provided assistance with employee's yearly reviews and raises. November 2008 - November 2010
Responsible for front office daily duties which includes telephone answering service, processing incoming/outgoing mail, and scheduling appointments. Performed data entries and provided customer services for customers and employees.
Education Art Institute of Pittsburgh April 2006 to May 2010 Associates of Science - Graphic Design, 3.0 GPA
Wayne Area Vocational Center
Certificate of Completion - Graphic Communications, 3.0 GPA Relevant
Training
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