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Customer Care Office

Mc Donough, Georgia, United States
August 27, 2018

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Octavia Nichols

*** ****** **

McDonough, G.A. **253


Objective: To obtain knowledge of the day-to-day work of a business through a part time job, summer internship and/or job shadowing experience.

Volunteer Work and Job History:

Southeastern Cooperative Wildlife Disease Study (UGA) Athens, GA 04/16 – Present

Student Business Assistant

Providing administrative and clerical support (mailing, scanning, faxing, copying, filing).

Opening, sorting and distributing mail to various professionals in the office.

Assisting in resolving problems. Acting as a point of contact for clients.

Running errands to post office, office supply store, etc.

Answering phone calls and taking messages.

Handling requests from other professionals and maintaining store of office supplies.

Tracking accounting information. Accounts Payable

Helping the reception desk when necessary. Coordinating between professionals and departments.

IST Management Services (Kilpatrick Townsend LLP) Atlanta, GA 05/14 – 08/15


Operated mailing, copy and fax equipment. Maintained copier equipment.

Maintained the highest levels of customer care while demonstrating a friendly and cooperative attitude.

Pick-up and delivered mail, parcels, copy jobs and faxes to customers. Handled time-sensitive material like confidential, urgent packages.

Demonstrated flexibility in satisfying customer demands in a high volume, production environment.

Performed other tasks as assigned.


University of Georgia

May 2018

B.S Animal Science

Minor in Agribusiness

Relevant Coursework

Agribusiness Marketing

Fall 2016

Food and Fiber Marketing

Fall 2017

Introduction to Agricultural Policy

Fall 2017

Agribusiness Finance

Spring 2018

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