Sales Representative Customer Service

Rube Washington

Jacksonville, FL Cell: 904-***-**** **********@*****.***

Professional Summary

Highly ambitious security surveillance with background in sales, marketing and advertising. Expertise in market analysis, forecasting and client needs assessments.

Skilled front desk with experience in industry. Familiar with customer service skills making that customer happy.

Exceptional leader talented at being productive and professional at all times. Tech-savvy with outstanding relationship building, training and presentation skills.

Client-focused Sales Representative with 9 years of providing solutions to customers. Able to lift.

Effective project leader and problem-solver with advanced programming skills and a hardworking mentality. Seeking to apply expertise and extensive experience in software engineering to take on a challenging new role with a growing team.

Skills

Strong verbal communication

Public speaking

Document scanning

Data entry

Inspection reviews

Conflict resolution

Product testing

Self-motivated

Team leadership

Report writing

Extremely organized

Materials preparation

Work History

Phone operator /housekeeping, 06/2011 to 08/2017

R J Cleaning Services – Jacksonville, Fl

Responded to customer requests via telephone and email.

Copied, logged and scanned supporting documentation.

Verified data integrity and accuracy.

Analyzed departmental documents for appropriate distribution and filing.

Teacher's aide, 05/2008 to 07/2009

Latoya's Daycare – Jacksonville, Fl

From story time to learning alphabet and learning to Maps basic education. Arts and crafts.

Preparing breakfast and lunch and snack time.

Also tutoring first and second graders for after school program

Light cleaning.

Phone operator.

Supervisor shipping and receiving, 02/2002 to 10/2004

Laney & Duke Warehouse – Jacksonville, FL

Developed new process for employee evaluation which resulted in marked performance improvements.

Worked directly with front office achieve shipping and receiving process everything was on a timely manner

Cashier manager, 02/2000 to 02/2004

Party Shop – Jacksonville, FL

Copied, logged and scanned supporting documentation.

Responded to customer requests via telephone and email.

Developed new process for employee evaluation which resulted in marked performance improvements.

Entered details such as payments, account information and call logs into the computer system.

Responsible for creative design for prominent [ display).

Analyzed departmental documents for appropriate distribution and filing.

Verified data integrity and accuracy.

Created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding.

Implemented marketing strategies which resulted in 12% growth of customer base.

Supported Chief Operating Officer with daily operational functions.

Assisted various business groups with document organization and dissemination during acquisitions. Light cleaning.

Education

High School Diploma: 1993

Martinsville High - Martinsville, Virginia

3 years of collage. at FSCJ.

Recertification for CNA phlebotomy training: CNA & phlebotomy training, Current+A medical school - Jacksonville, Florida

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