Customer Service Mechanical
Resume:
Norma Martinez
************@*****.***
Objective I am currently looking for a full time position in an environment that offers a challenge within the company. Apply management skills to help the company grow to achieve optimum utilization of its resources and maximum profits.
Profile Hard working professional offering versatile office, field environment, and customer service skills. Strong organizational planning skills and problem solver who readily adapts to change, works independently or as a team to exceed expectations. Able to address multiple priorities and meet tight deadlines without compromising quality. Highly motivated and looking for a long-term career with a company.
Summary of Skills and Experience
• Extensive knowledge of mechanical maintenance and diagnosis of all major systems of heavy duty vehicles
• Created and enforced Standard Operating Procedures.
• Highly effective at identifying process improvements and implementing
an optimized process.
• Providing training and development of team in class and individual settings
• Excellent troubleshooting and analytical skills.
• Skilled in using the following applications: Microsoft Word, Excel, Power Point.
• Effectively managed and lead small teams.
• A/C certification
• CLS certification
Education
University of Maryland University College
2018 - Associates of Arts
L.W. Higgins High School
2006 – High School Diploma
Employment
2005 – 2006 Winn-Dixie Supermarket
2006 – 2013 Jefferson Parish Clerk of Court
2013 – Present United States Army
Volunteering
Westwego Fire Department
Mission for the Homeless
Army BOSS Representative
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