CURRICULUM VITAE

APPLYING FOR RECEPTIONIST/ CUSTOMER SERVICES/ARABIC

SPEAKER

AHMED MOKHTAR ELHASSANIN

Mobile No: - +971*********

Email: - ac6tlf@r.postjobfree.com

Dubai, UAE

CAREER OBJECTIVE:

To apply my comprehensive experience, skills and knowledge of Customer Service(in a highly motivated multi-cultural company, where I can gain further exposure and heighten my competencies at the same time give significant contribution to the growth and development of the organization SKILLS AND STRENGTH:

Highly organized and efficient

Polite and professional manner

Handle pressure with ease & efficiency

High level of attention to details

Team worker; an active participant and organizer at several places

Energetic, enthusiastic, positive, self-motived

Flexibility to handle changes

Ability to learn quickly and independently to work with under minimum supervision PROFFESSIONALEXPERIENCE

Working as a Tax Analyzed at the federal Tax Authority of The Ministry Of Finance in Dubai from 15/12.2017 till now

Worked as a Receptionist with Marketing Petroleum Product in Kuwait 2 years.

Worked as a accountant with Sh Subha Fahad Subha in Kuwait 1 year

Worked as a Sales Customer service with Al Ahaly Bank in Egypt 2 years.

Worked as a Receptionist with Tareeq Alnajah General Trading in Dubai 3months DUTIES&RESPONSIBILITIES

Attends customer at the counter properly and with due respect

Assist customer and give customer excellent shopping experience

Respond to sales inquiries and concerns by phone, electronically or in person

Ability to handle multiple tasks and solve customer queries efficiently

Identifying customer needs and directing them to an appropriate product

Excellent administrative and organizational skill

Arrange merchandise according to display guidelines

Tagging merchandise and replenishing inventory

Work with team to meet the daily sales target

Responsible for product and service presentation to clients

Monitor and report on sales activities and follow up for management

Cross-sells company products by answering inquiries; informing customers of new product promotions responsible for product presentation to clients

Resolves customer complaints by investigating problems; developing solutions; making recommendations to management

Handle cash register and transactions with the customers in an effective and accurate manner as required

Maintains relationships with clients by providing support, information and guidance

Enhancing staff accomplishment and competence by planning delivery of solution

Welcome customers as they enter and thank them as they leave PERSONALINFORMATION:

Nationality : Egypt

Gender : Male

Date of Birth : 28-08-1991

Place Of Birth : Gharbeya

Marital Status : Single

PASSPORTDETAILS:

Passport No : A08915078

Place of issue : Egypt

Visa Status : Employment visa

EDUCATIONQUALIFICATION:

Secondary School Completed .

B.Sc English Commerce Department from Tanta University on May 2012 REFRENCES:

Available upon request

DECLARATION:

I hereby declare that the above information is true and correct to that best of my knowledge and believe

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