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Manager Program

Cleveland, Ohio, United States
August 26, 2018

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Keith J. Adams Senior Manager/Insurance SME

*** ***** ***** ***********, **** 43081

Phone: 803-***-**** Email:


Business executive with over 20 years of proven ability to build and sustain an Insurance and Analytics Practice and client base while actively performing executive oversight and program management of multiple projects utilizing both onsite and offshore resources. Enhanced the business performance of clients by selling and delivering process and technology improvements using Agile and Waterfall methodologies both locally and in the Cloud. Subject Matter Expert in Insurance and Analytics as well as Big Data, Data Warehouse, Data Conversion and Information Technology engagements. Over 20 years of External Management Consultant experience and P&C Software Development.

Management Consultant

Executive Oversight/Trusted Advisor

P&C Insurance SME

Program and Project Management

Agile Scrum Master

Guidewire Implementation

Cloud Solutions/Implementations

20 years Full Lifecycle Implementations

20 years of Organizational Change Management

20 years P&L, Budgeting, Cost Management

20 years Transformational Leadership

Strategic Planning

Team Building and Performance Management

Business Development

Analytics – Big Data/Hadoop

Portal Development

20 years Delivering Large Enterprise Solutions

Employment History:

Majesco Consulting – Columbus, OH 04/2018 – Present

Managing Consultant/Insurance SME

Insurance/Management Consultant brought in to oversee implementation of One Inc Policy system using Guidewire ClaimCenter in the Cloud.

Trusted advisor for Strategic Planning.

Work closely with the Customer Experience team to ensure a positive customer experience.

Portal Analysis and Design

Saama Technologies – Worthington, OH 03/2016 – 03/2018

Insurance Data Analytics Practice

Sr. Manager/Insurance SME

Maintained oversight of the delivery of products across the enterprise as Analytics Program Manager while overseeing other project managers.

Performed OCM functions to better acquaint staff with enterprise changes.

Doubled onsite presence and budget at client as Account Manager while managing projects to create substantial cost savings and value-added business benefits. Managed P&L throughout projects.

Performed the role of Subject Matter Expert in Property and Casualty Insurance across multiple data conversions and ETL projects.

Performed role of Strategic Consultant to move the Analytics Department forward working closely with the CIO and VP of Analytics.

Built and managed two large enterprise-wide Analytics Projects on a Hadoop/SqlServer using teams of seven (7) and forty (40) resources both onshore and offshore while integrating them into the Analytics Platform.

Completed a Personal Lines Data Mart for Financial/Actuary on a Big Data platform using Agile to be used for Policy Pricing and Predictive Modeling across multiple legacy systems to include policy, claims and billing.

Exposed to the implementation of Guidewire full suite from an Analytics perspective.

Salient Federal Solutions/CRGT – Columbia, SC 02/2000 – 03//2016

Insurance Practice

Principal, Director, Sr. Program Manager

Built and managed the Property & Casualty Insurance and Worker’s Compensation practice. Managed P&L throughout multiple engagements.

Created a 5-year business strategy to increase footprint in the mid-tier and upper-tier P&C market. Created business plan to increase activity and opportunities in the Worker’s Compensation market.

As a Trusted Executive Advisor to the CEO and outside Sr. Manager, successfully wrote the RFP, negotiated and implemented Guidewire’s full suite to include PolicyCenter, ClaimsCenter, BillingCenter, Multiple Portals, 21 integration and data conversion for a major Worker’s Compensation carrier.

Performed Executive Oversight of PWC, Guidewire Implementation Partner and the client-side resources, in the successful implementation of the Guidewire Suite.

Performed role of OCM Manager to prepare all staff for digital transformations.

Sold and oversaw the delivery and implementation mid and large scale Property & Casualty and Worker’s Compensation engagements as Account, Program and Project Manager using SDLC methodology while working directly with the ‘C’ levels.

Performed role of Executive Oversight and Subject Matter Expert in Property and Casualty Insurance across multiple engagements that allowed for more consistent enterprise-wide system implementations and integrations.

Performed role of Third Party Program manager of multiple engagements while mentoring junior staff.

Enabled a major P&C carrier to increase Written Premium 100% while only adding a half-time staff member.

Worked closely with Sales team to position Salient as leader in professional services.

17 years of P&C Insurance Software Development.

17 years of gathering business requirements, working with ‘C’ level stakeholders across all projects bringing all to successful accomplishment.

Inspire Insurance Solutions – Columbia, SC 1997 – 2000

Technical Manager

Strong technical experience in the development and oversight of a P&C Full Suite Insurance system to include Policy, Claims, Billing, Data and Integrations.

Developed and implemented a “best practice” solution set to be used across multiple P&C Insurance Companies while mentoring junior staff.

Developed software and implemented a custom developed Policy Administration application for multiple clients based upon specific requirements while working with ‘C’ level and major stakeholders.

Defense Finance and Accounting Services 1993 – 1997

Developer, Project Manager

Successfully managed a staff of 12 personnel across multiple systems to pay the U.S. Marines and Navy to include the conversion of 72 systems from COBOL to Access which increased performance 100%.

Implemented multiple applications which allowed for better monitoring and performing of financial transactions.

Mentored and developed direct reports.


Kent State University Doctorate - ABD – Educational Statistics/Measurement and Evaluation

Kent State University M.Ed. – Rehabilitation Counseling, Graduated with 4.0, 1992

Kent State University B.A. – Psychology, Graduated with Honors, 1990

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