Sherrene K. Wildman

Newnan, GA ***** 678-***-**** ac6tkj@r.postjobfree.com

Profile

Dynamic, multi-disciplined Human Resource Generalist with diverse experience and proven record of accomplishment and leadership in highly visible corporate environments. Comprehensive knowledge of Federal, State, and Local employment laws and hiring policies to ensure compliance in labor, HR practices and procedures including EEOC, ADA, COBRA, FMLA, Workers Compensation, I-9 documentation, and others. Other strengths encompass:

© Human Resource Management © Recruitment/Hiring Policies © Workers’ Compensation

© Compensation, Wage Structure and Payroll © Workforce Planning © Benefits Administration

© Performance Management/Career Development © Employee & Labor Relations © Staff Training & Development

Experienced Recruiter, successful at attracting, interviewing and hiring individuals in pursuit of organizational goals. Creative, innovative thinker with outstanding interpersonal and communication skills able to relate well to individuals at all levels from diverse multicultural backgrounds. A self-starter and leader who consistently exceeds performance expectations.

Professional Experience

St. Ann Development Co. Ltd./Urban Development Corp. 04/2009 - 12/2017

n Sr. HR Generalist/Human Resources Supervisor

Responsible for all aspects of the human resource function for this government tourism agency with 350 employees. Accountabilities included recruiting, screening/interviewing candidates, new hire documentation and onboarding, background checks, explaining benefits, policies/procedures, wage and salary administration, maintaining employee files/records, payroll, and employee relations.

HR Generalist

Ensured employee files and records were maintained in accordance with legal requirements and company policies and procedures.

Assisted with company events including employee appreciation days and employee recognition programs.

Effectively communicated and modeled the company's philosophy, culture and vision.

Responded to inquiries from employees regarding a wide range of human resource and union issues.

Maintained excellent communications and positive relationships with employees to promote employee satisfaction.

Stayed abreast and current on employment laws in order to ensure compliance with labor laws.

Talent Acquisition/Training

Screened résumés and conducted phone and in-person interviews adhering to regulatory guidelines.

Conducted background checks, administered drug screening, processed employment and license verifications, and conducted new hire orientation. Contributed to best practices and improvements to the recruitment process.

Provided coaching and counselling to staff body.

Revamped and redesigned onboarding programs for all new hires, delivered in individualized formats.

Select Accomplishments

Increased employee knowledge of HR policies and programs through improved communication channels resulting in 60% reduction in staff breaches and 70% increase in access to HR services

Rebuilt management, staff and union relations resulting in increased trust and changed culture.

Achieved 90% improvement in staff recruitment and retention to meet operating requirements through continuous review of recruitment programs

Achieved 65% increase in staff morale and engagement as measured by internal and external surveys.

Attained an 80% reduction in audit violations and increased compliance to Human Resources standards.

SuperClubs Resorts 11/2006 - 04/2009

n Employee Development Specialist

Designed, monitored and assessed management development programs for high potential employees within the organization.

Supported Group Training Manager by identifying external training opportunities to meet annual training plan objectives.

Co-managed the company’s Trainee Management and Scholarship programs.

Conducted Performance Appraisal Training for management and supervisory team.

Select Accomplishments

Effectively delivered a structured succession planning program. Increasing number of second tier managers developed for promotion to senior management positions and expanded Junior Managers’ knowledge of hotels operations by 80%

Attained a 70% improvement in recruiting and developing Management Trainees for critical operational divisions.

Sherrene Wildman Page Two

Professional Experience

Starfish Trelawny Hotel 07/2001 - 10/2006

n Human Resources Generalist

Key member of the strategic HR leadership team for 410 staff of this resort hotel. Areas of accountability encompassed execution of the corporate HR strategy, employee relations, staff recruitment, compensation and benefits, performance management, and training initiatives.

Select Accomplishments

Developed a formal onboarding process and implemented standard policies and procedures for new-hire orientation, reference checks, employment verification, background checks, offer/welcome e-mails, and employee records management.

Reduced employee turnover by 42% as a result of more selective hiring practices.

Implemented employee appreciation days and employee recognition programs including luncheons, birthdays, awards functions, and Star Program, significantly improving morale.

Instituted formal company policies for cell phone usage, tardiness standards, and other critical business functions instilling a greater level of individual accountability and positively impacting staff efficiencies.

Fostered good industrial relations climate through collaboration with staff unions.

Successfully managed the HR strategy for hotel’s closure in 2001 and rebranding in 2002.

Additional Professional Accomplishments

HR Expert, Disciplinary Panel - Northeast Regional Health Authority

Member of the Heads of Agreement Negotiation Team, KRONOS Time & Attendance Reconfiguration Team and HR Policy Review Committee, Urban Development Corporation

Education and Certification

SHRM - CP (expected 02/2019)

Senior Professional Human Resource (SPHR) Certificate

Master of Science Degree in Human Resources Management (Honors Degree)

Nova Southeastern University, Fort Lauderdale, FL

Diploma in Human Resources Management

Institute of Management and Production, Jamaica

Bachelor of Science Degree in Tourism Management (Honors Degree)

University of the West Indies, Jamaica

Professional Affiliations

Member of the Society for Human Resources Management (SHRM)

Member of the Sigma Beta Delta Society for Business, Management and Administration

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