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Executive Assistant Administrative

Charlotte, North Carolina, United States
August 26, 2018

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Holly S. Hajduk

**** *** ******* ***, ***. ***

Charlotte, NC 28277



Extensive administrative experience in Manufacturing, Real Estate, Financial,

Insurance, and Mortgage industries, including Assistant to President,

Receptionist, Marketing Assistant, and Supervisor roles. Demonstrated expertise providing outstanding customer service to clients and exceptional support to company management and staff. Regarded as positive, helpful and mature with a strong work ethic. Computer skills include Microsoft Office and company proprietary systems.


GGP/Carolina Place April,2018 - Present

A commercial real estate company whose mission is centered around owning, managing, leasing and redevelopding premier retail properties throughout the US.

Administrative Assistant

Answers phone

Opens and delivers mail

Collects rent checks from tenants and put on log

Enters credit card information when tenant is paying via credit card

Keeps emergency contact information current

Liason between customers, tenants, Security, and Housekeeping

TiMotion USA Feb., 2017 - Sept., 2017

A manufacturer of high-quality, custom electric linear actuators and components for the

medical, furniture, and ergonomics industries.

Sales Associate

•Create quotes and sales orders from information received from Sales Engineers

•Create shipping notices - email Home Office in Taiwan to make sure products are shipped in a timely manner whether it's sea, air, or courier

•Advise Customer when product is going to be shipped from Taiwan and what the ETA is

•Complete inventory reports for each Customer

•Shipping Order Report

•Order office supplies

SIMON PROPERTY GROUP, Charlotte, NC 2015 - 2017 An American commercial real estate company, ranked #1 in the US as the largest real estate investment trust.

Administrative Assistant

•Answer phones and direct callers to correct department

•Receive checks from tenants and vendors; scan to bank

•Input tenants’ sales figures then complete monthly sales report

•Complete Tenant Activity Report when tenant opens, closes, or remodels

•Complete quarterly OSHA and roof leak report

•Keep book on Emergency Contacts for tenants and give to Security


Contact Maintenance, Housekeeping, and Security to rectify any problems on mall


BAIRD,Charlotte,NC 2014 -2015

An international, employee-owned financial services firm with $1.2 billion in revenue

Receptionist (Part-Time)

•Receive incoming calls daily and routing calls appropriately

•Provide outstanding customer service by greeting visitors promptly, professionally and courteously

•Support Executive Assistant

•Open, copy, and deliver mail

CERTUS BANK MORTGAGE, Charlotte, NC 2013 – 2014

Regional bank with $1.8 billion in total assets and more than 500 employees across the Southeast

Receptionist/Office Manager

•Received incoming calls daily, providing answers and routing calls appropriately

•Supported team of Loan Officers, including scanning, faxing and copying documents

•Ordered supplies weekly and maintained inventory of office supplies

•Participated in projects, including uploading 6,000 files for Post-Closing department

•Assisted with new phone system implementation by coordinating with Executive Assistant regarding phone setup and locations

AIG/CHARTIS, Charlotte, NC 1999 - 2012

American International Group is an international insurance organization serving customers in more than 130 countries and jurisdictions

Receptionist/Office Assistant

•Received approximately 50 incoming calls daily while maintaining 30-line switchboard; effectively handled irate callers

•Greeted guests and vendors promptly and courteously

•Supported Workers’ Compensation Claims department by sending out approximately 20 letters daily to claimants

•Assisted Underwriter by inputting submissions into company proprietary computer system for review

•Coordinated events and meetings including sending out invitations, contacting caterers and scheduling conference rooms

•Trained newly hired Administrative Assistant; supported Branch Manager by performing Administrative Assistant duties on an interim basis, including processing company car reports

•Recognized for strong performance by consistently receiving above average ratings on annual performance reviews

•Ordered office supplies and processed time sheets bi-weekly


Subsidiary of American International Group

Executive Assistant to President

•Reported directly to President and performed administrative functions efficiently and effectively, allowing President to focus on Executive responsibilities

•Prepared reports, arranged travel/meetings, completed expense reports and assisted customers

•Handled all confidential personnel matters in a timely and professional manner

•Input information into company systems promptly and accurately to help other departments

•Assisted with office relocation by coordinating with moving company and communicating moving plan details to office staff

NORTH CAROLINA SEARCH, Charlotte, NC 1994 – 1995

Regional employment agency


•Processed approximately 75 employee timecards weekly and submitted to payroll vendor

•Answered phones and greeted walk-in visitors and clients courteously and professionally

•Provided paperwork and administered assessments to prospective employees

AIG, Pittsburgh, PA 1987 – 1993 American International Group is an international insurance organization serving customers in more than 130 countries and jurisdictions

Marketing Assistant

•Obtained Agent’s License in Pennsylvania after completing INS 21 & INS 22

•Coordinated licensing of brokers by providing proper forms, assisting with completion and submitting to regional office

•Educated agents and brokers regarding licensure requirements and communicated AIG underwriting procedures

•Arranged all travel and prepared reports for Branch Manager; completed time sheets and ordered office supplies for staff

•Compiled data and completed monthly reports during Branch Manager’s absence


Undergraduate Secretarial Diploma, Bradford School, Pittsburgh, PA

High School Diploma, Baldwin High School, Pittsburgh, PA


Microsoft Office (Word, Excel, Outlook); company proprietary systems

Certifications Agent’s license in Pennsylvania (inactive)

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