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HR Professional

Pleasanton, California, United States
August 26, 2018

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Pleasanton California *****



Human Resource Professional with extensive experience in compliance, benefits administration, recruiting and staffing, training and project management. Achieves business objectives through creative solutions. Directs projects, which improves efficiency while meeting deadlines and budget requirements. Key skills include:

Project development and execution

Staffing and recruiting

Training and development

Process improvement and workflow planning

Information risk management

Policy compliance

Data privacy

Communication skills

Consensus building

Employment law knowledge

Employee handbook development

Change Management

Interpersonal skills

Relationship building

Benefits administration

Microsoft Office (Word, Excel, Powerpoint)


CHEVRON CORP., San Ramon, CA 1987 – 2015

Project Manager/Business Analyst (2013 – 2015)

Standardized and transitioned over 20 HR staffing business processes to a lower cost alternative realizing sustained annual savings of over $600k.

Partnered and collaborated with compliance department, legal and IT to scope, define business requirements, test and implement automated screening assessment tool to global staffing to comply with U.S. Federal Corrupt Practice Act (FCPA) and anti-corruption expectations.

Audited U.S. referral program to uncover financial risk and instituted internal controls to minimize exposure.

Managed training for professional recruiters and staffing coordinators on new processes.

Reviewed and updated process documentation ensuring standardization, alignment and compliance.

Created and deployed travel guidelines to reduce and manage travel costs.

Championed content management efforts to identify, classify and secure sensitive information for US Staffing.

SharePoint steward for US Staffing organization.

Information Risk Management/Reporting Analyst (2011 – 2013)

As privacy coordinator, led the IT organization through a successful 2012 data privacy audit.

Provided consulting and best practices to risk managers and privacy professionals to raised awareness.

Produced, analyzed and communicated monthly/quarterly reports to risk management champions, information protection champion and Chief Technology Officer on outstanding risk from past audits.

Provided best practices, privacy training and assessments to global IT workforce.

Participated on content management team to identify, classify and secure sensitive information.

HR Business Partner/Analyst (2010 – 2011)

Facilitated 2010 annual employee performance evaluations and pay determination for Building and Real Estate Services organization to calibrate employee performance and recommend equitable compensation. Responsible for data review, validation, adjustment and migration from pay tool to SAP ERP system.

Supported 2011 IT Reduction in Force efforts realizing cost reductions of over 20%. Provided logistical support, conducted employee information engagement sessions, facilitated selection process, drafted communications and offer letters. Received President’s Award from Chevron CIO.

Conducted quantitative/qualitative analysis of employee survey responses for Corporate Procurement. Results identified possible gender inequities in the Asia Pacific region. Findings were reported to President of Procurement and his leadership team for mitigation.

Coordinated delivery of Supervisor Feedback training for Corporate Procurement to increase engagement and communications skills.

Reviewed, analyzed and validated service history for over 1,100 rehired employees and provided recommendations to HR management to align service recognition for all rehired employees.

Associate Compliance Coordinator (2007 – 2010)

Implemented data privacy program for Corporate HR to ensure compliance with enterprise privacy policy.

Engaged business owners, subject matter experts and vendors to conduct privacy risk assessments to identify areas of exposure and provide recommendations on risk mitigation.

Led annual compliance self-assessments with Corporate HR general managers to identify any potential exposure.

Provided privacy training to global HR workforce.

Conducted and facilitated quarterly audit committee meetings with Corporate HR senior management.

Coordinated annual reporting of policy compliance attestations to senior management and executive board.

Represented Corporate HR on the Content Standards Review Board in reviewing, vetting, deploying and communicating out new or revised standards.

Developed, deployed and communicated best practice guidelines to address handling of information for common business practices (i.e. – performance reviews, expense reporting, training, etc.)

Collaborated with IT on delivery and deployment of standardized upgraded computing equipment with upgrade of Windows software (i.e. – MS Vista OS and SharePoint) for Corporate HR across domestic U.S. (Over 700 desktops/laptops).

College Recruiting Counselor (2004 – 2007)

Partnered with U.S. upstream recruiters to identify, recruit and hire over 1,000 college interns and full time employees over three years to maintain a constant pipeline of competitive talent essential to the growth of the enterprise.

Acted as point of contact in promoting the company brand and addressing any inquiries and concerns of targeted interns and new hires.

Provided training and shared best practices with company recruiters in Louisiana, Texas, and California to align strategies and ensure interviewing and hiring process meets legal expectations.

Responsible for Towers-Perrin annual salary survey to calibrate compensation levels of newly graduated candidates within the Energy and Oil and Gas industries.

Benefits Administration (1996 – 2004)

Benefit Administrator for several employee plans such as pension, severance, 401k, and flexible spending plans.

Provided service-level 3 support responsible for addressing inquiries, escalations, claims and appeals of plan and plan provisions.

Responsible for Towers-Perrin annual benefit survey of health plan premiums to ensure plans are competitively positioned.

Collaboration with vendors to resolve operational issues to enhance efficiency and effectiveness.

Participated in the merging and alignment of the pension benefit plans as a result of 2001 Chevron-Texaco merger. This effort required engagement sessions with vendors and subject matter experts to identify use cases, development of test cases and coordination/validation of test results.

Partnered with Texaco counterparts in the seamless delivery of severance benefits associated with the 2001 Chevron-Texaco merger.

Partnered with benefits vendor to develop, test and implement web based severance estimator.

Participated on numerous project teams to liberalize ERISA plan benefits and service recognition.

Production Support Analyst (1991 – 1996)

Provided level two support of 24/7 IT operations of batch processing for various business lines of Chevron.

Project team member in the conversion of legacy in-house IMS HR system to a Tesseract DB2 system.

Project team member in the review and optimization of the HR Production Support function.

Project team member in the review and updating of escalation documentation for level one support of HR.

Data Processing and Computer Operations Lead (1987 – 1991)

Provided level one data processing support of 24/7 IT operations of batch processing for various business lines of Chevron. Provided daily backups of HR and payroll databases and database recovery as needed.

As a lead, provided work directions and training to new and less experienced data processing assistants.

Operation and troubleshooting of large laser printers (IBM and Xerox) in support of 24/7 IT operations of batch processing. As a lead operator, provided work directions and training to new and less experienced operators.

EMPORIUM CAPWELLS, San Francisco, CA 1987 – 2015

Retail Sales Representative

Provided point of sales and cashiering support in the retail environment.


Course work in computer science, CCSF 1978 – 1980

San Francisco, California

Course work, UC Berkeley 1981

Berkeley, California


Certified HR Project Manager (2015 Certification)

International Association of Privacy Professionals (2008 – 2015 affiliation)

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