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Data Entry Customer Service

Location:
Oak Park, Michigan, United States
Posted:
August 26, 2018

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Resume:

Christine M. Snyder

**** *****, *******, ** *****

248-***-****

ac6th2@r.postjobfree.com

Legal Secretary - Intellectual Property - Patent and Trademark - with 7+ years of experience

Preparation of patent applications and prosecution documents for filing in the USPTO;

Receipt, review and docketing of USPTO incoming mail and filed USPTO applications/documents to firm docketing system (CTS) and also to clients’ database

College – Assoc. Degree - Royal Oak Comm. College

Wayne State University

PROFESSIONAL EXPERIENCE

ENCORE CAPITAL GROUP, Troy, MI

Data entry Bankruptcy Specialist - April 2018 - Present

•Data entry and verifying correct information and then filing into state accounts claims for bankruptcy, using GUI, Pacer etc. This is a contract employment.

MILLER IP GROUP, PLC Bloomfield Hills, MI

Legal Secretary – Intellectual Property April 2010 – November 2017

•Preparation (typing using dictaphone transcriber) of patent application and patent prosecution documents for filing in the United States Patent and Trademark Office

•Receipt, review and docketing of incoming USPTO mail; uploading of incoming USPTO mail and filed USPTO documents on law firm server, CTS docketing system and in clients’ secure/encrypted database and advising client of same

•Answering phones, filing, opening and closing of files for new and old customers, opening emails and mail and scanning and filing of same, ordering supplies as needed

KOHLS Troy, MI

POS/POINT OF SALES October 2016- – July 2018

•Responsible for customer sales at the cash register, counting down at the end of the night

•Responsible for taking Applications for Charge Cards and other Offers

•Solving any problems that may arise with the customer

•Organizing different parts of the store when needed

I am able to supply more work experience if necessary and can give contact information as needed.

REFERENCES

John A. Miller Catherine Cardinale Kellie McVay Sharon Haley

248-***-**** 248-***-**** 586-***-**** 248-***-****

EDUCATION

ROYAL OAK COMMUNITY COLLEGE Royal Oak, MI

Associates Degree,

WAYNE STATE UNIVERSITY Detroit, MI

Studies for the College of Education

ADDITIONAL SKILLS

•I have extensive experience in dealing with customers, and customer service. I also have great data entry and computer skills and I am good with numbers. Have had experience with Word, Excel, Starr and Spread Sheets and CTS systems. I can type approximately 80 to 90 words a minute.

HONORS AND ACTIVITIES

•I am very involved in my church and with the Woman's Group at church, enjoy spending time with my grandchildren and traveling when able.



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