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Project Coordinator

Location:
Rockville, Maryland, United States
Posted:
August 26, 2018

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Resume:

Career Summary:

IT Project Coordinator with years of combinational inclusion with outstanding communication, leadership, and organizational skills that enhance service delivery and efficiency in overall company performance. Result driven, employing hands-on experience helping in in planning, analyzing, and implementing assigned projects, and ensuring delivery of projects within established constraints. In addition, coordinated IT project with full life cycle of various information technology and business projects. Successful track record of assisting in all aspects of project management, which includes, managing schedules, tracking costs, facilitating meetings, managing meeting minutes and outcomes of the meetings, managing and storing the project documents in the document repository, and so forth.

Profile:

Expertise in identifying and analyzing the business needs and assist to build a project plan that translates the requirements into tasks.

Served as a liaison between the business stake holders and team members.

Excellent organizational and time management skills.

Controlling and monitoring successful track record of executing projects on schedule and within budget.

Energetic, result oriented professional with analytical, decision making, problem solving, conflict management and change management skills.

Successfully managed projects with on-site and off-shore teams.

Excellent oral and verbal communication and training skills.

Demonstrated experience in reporting project status to different audience.

Excellent in facilitating meetings by driving the discussions towards the Agenda.

Core Competencies

In Project Management: Project Management, Risk Management, Planning and Decision making along with Technological Research & Analysis Skills, Cross-Cultural Communications, Change Management and Project Monitoring. Incident management, Client and Partner Communications, System Support and Optimization.

In Technology: Computer Hardware and programming, supervise organizing framework with Switches and Routers, Implementations of Windows Servers and Windows 10, and accreditation in Electronics Computer Technician, Help Desk, IT Support, Desktop Support, Cisco Meraki, Slack, Presidio and HPSM

In Monitoring & Evaluation: Effective, accurate reporting for decision making and project implementation, Participatory approaches, Policies, Project cycle and results chain, Interpret results framework and Reporting

Technical skill Set (Applied different project)

Project Management /EPM tools

MS Project 2013, JIRA (SCRUM, Kanban and Confluence), SharePoint

Productivity Tools

MS Office suite 2013(Word, Excel, PowerPoint, Access), MS Visio

Analysis Tool

SPSS

Support Coordination Tools

Cisco Meraki, Presidio and HPSM

Database and Scripting

MS Access, Oracle, PLSQL

Professional Certifications

CIPM, Certified International Project Manager.

Course certified in ITIL V3, Oracle 8i, Database Administration, CISA and CCNA

PROFESSIONAL Employment and Selected Responsibilities

Project Coordinator IT Capital One Bank, 1750 Tysons Blvd, McLean, VA 22102, USA April 2018 – June 2018

Coordinated with Incident Management team of the Capital One Bank. Different activities includes Capacity Analysis of the team, Recording activities and analysis of JIRA data, Branches follow up, handling the high severity events with the team, event management (technical) and reporting.

Prepared Risk repot

Worked with Technical event management using the supportive tools and systems (Cisco Meraki, Slack, Presidio and HPSM)

Performed Branch reconciliation regarding technical issues ( Event and high severity issue –eg. Technical failure of System, Weather event, Power Outage, Wi-Fi, Primary and Secondary network Backbone)

Completed Core financial regulatory courses from CapitalOne Online University

Leaded the team with Capacity Model by analyzing, preparing JIRA, Kanban report to evaluate team capacity level. Prepared report with confluence.

Prepared Coordination and dispatch report

Performed technical reconciliation with branches for different release support and validation.

Project Coordinator IT Prospect College, Washington DC, USA August 2017 – March 2018

Prospects College wants to upgrade its facilities to existing two campuses and opening new branches. This project will offer students’ facilities includes entire WiFi technologies accessible on the campuses, faculty, and staff the ability to be productive from anywhere on campus. In addition upgrade and rebuild truly online library, information reservoir system. Installation of additional servers and desktop computers for offices, and then all campus buildings for ease access of system use and resources. The project will take place over a time period in which measurable results will be achieved in middle of January 2018. Coordinated the whole project with full life cycle of technology development and business processes from inception to post-implementation.

Coordinate internal resources and third parties/vendors for the flawless execution of projects

Ensure that all projects are delivered on-time and within scope, track and analyze projects’ performance, expenditures, procurement and report about any possible risks, and deficits

Assist in the definition of project scope and objectives, planning, involving all relevant stakeholders and ensuring technical feasibility

Collect management requirements and transform it into projects pipeline

Work with resource management on resource planning, availability and allocation according to projects pipeline

Based on provided scope and requirements translate them into tasks, schedule and assign tasks

Work with team on project work to keep project going according to schedule

Report and escalate to management as needed and Create and maintain comprehensive project documentation

Close project and documentation, pass project deliverables to operation

Project Coordinator TCT International Inc. May 2015– August 2017

Coordinated and managed multiple small to medium-sized web-based software development projects to successful implementation. In line work with Project Manager and consultant to complete the designated task. “DIG MIG system” and “Restaurant IT development projects are among them.

Direct Services Inc. is one of the leading temperature controlled logistics company transporting pharmaceutical company shipments which includes, temperature controlled medicines etc. DIG MIG system is developed and maintained by TCT International Inc. with on-site and off-shore development model.

IT development project at Restaurant encompasses Website Development, Online Payment Processing through merchant POS and synchronization and installation of Aldelo POS Software for account activity. Coordinated the whole project with full life cycle of technology development and business processes from inception to post-implementation.

•Assisted in created and managed project plan to manage end to end development of the logistics system. This includes, routing logics, manifest creation and manifest printing.

•Vital role in helping created and followed project management plan which involves all system enhancements operational maintenance activities in of the DSI MIG system.

•Worked with business users to gather requirements by conducting one on one interviews and group discussions, converted the requirements in to functional and technical specifications.

•Conducted status meetings to address project progress and risks and prepared dashboard and presentations to report to the executive management and able to create, manage and generate spreadsheets and databases

•Managed the system integration testing and user acceptance testing and managed the release of the system in production environment.

•Interface with different internal business analysts, developers and external system management 3rd party vendors for successful roll out of the delivery and Track record of handling and implementing various IT project life cycles

•Organizing, attending and participating in stakeholder meetings and Documenting and following up on important actions and decisions from meetings.

•Create a project management calendar for fulfilling each goal and objective.

•Facilitate meetings where appropriate and distribute minutes to all project team members.

Project Coordinator National Credit and Commerce Bank Ltd., Bangladesh January 2008 - July 2014

National Credit and Commerce Bank Ltd. (NCCBL) who first time in Bangladesh who implemented the Technology-Based Remittance Project in association with DFID, UK. The scope of FRPP (Foreign Remittance payment Project) is to introduce Remittance Card (Card facility like Credit Card with limited facility) to the remitter family for perfect utilization of their hard-earned cash. .

•Identifying, tracking, managing and resolving project issues and maintaining dashboard for project status update

•Proactively disseminating project information to all stakeholders and Identifying, managing and mitigating resource risk at project

•Ensuring that the solution is of acceptable quality and Proactively managing scope to ensure that only what was agreed to is delivered

•Created and followed project management plan which involves all system enhancements operational maintenance activities in of the FRPP.

•Worked with business users to gather requirements by conducting one on one interviews and group discussions, converted the requirements into functional and technical specifications.

•Conducted status meetings to address project progress and risks and prepared dashboard and presentations to report to the executive management.

•Managed the system integration testing and user acceptance testing and managed the release of the system in the production environment.

•Interface with different internal business analysts, developers and external system management 3rd party vendors for successful rollout of the delivery and managed Production Support Activities, maintenance/enhancement requirements

MIS Coordinator, Software programmer, Within different organizations November 1995 December 2007

Assistant Data Analyst, Junior System, Administrator, Data Operator

EDUCATION:

M.Sc., Project Management, American Academy of Project Management, U.S.A.

B.Sc., and A.Sc, Computer Science, Cyprus College, Nicosia, Cyprus.

PMIS, Project Management for Information System, National University of Singapore (NUS)



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