Manager Customer Service
Resume:
EXPERIENCE
INFUCARE RX
Staff pharmacist responsible for overseeing the whole operation, record keeping and storage of high cost drugs. QA process of all infusion medications. Clean room upkeep.
EXPRESS SAVINGS PHARMACY
2018 TO PRESENT
Pharmacist in Charge responsible for all aspects of managing the store. Filling process, store management, organization, record keeping in compliance with all state regulations, personnel management, inventory management, merchandising, compounding, driving up sales, patient counseling,
RITE AID BRIDGETON NJ
2007 TO 2018
Staff pharmacist responsible for all aspects of pharmacy, including: quality assurance process and workflow management, narcotic and control substance inventories, inventory management, administrative organization and record keeping, staffing, and immunization both in-store and in community outreach programs. Conducted interviews and patient counseling to increase compliance and outcomes using MTM and MIRIXA programs.
CVS CHERRY HILL, NJ
1998 TO 2007
Staff pharmacist responsible for supporting and assisting the pharmacy manager for a well- organized workflow. Guided and trained personnel, compounded new formulations including suppositories, suspensions, capsules, creams, and ointments, and documented new combinations as ordered at specific dosages.
RITE AID BROOMALL, PA
1987 TO 1997
Pharmacy manager responsible for all aspects of pharmacy, including: organizing, providing outstanding customer service, staffing and managing personnel, training and motivating staff, enhancing a positive work environment, patient counseling, driving up business and sales, compounding and documenting new formulations, and taking care of all day to day processes of quality assurance and workflow adherence and policies.
RIDDLE MEMORIAL HOSPITAL MEDIA, PA
1982 TO 1987
Pharmacy student preparing IV admixtures and hyper-alimentation, filling patient cart for patient medications, checking for expiration dates, inventorying narcotics, delivering medications, and processing new orders from each nursing station.
EDUCATION
TEMPLE UNIVERSITY
Graduated from Temple university in 1987 with a degree of Bachelor of Science in Pharmacy
COMMUNICATION
My skills, knowledge, and experience have prepared me for a successful professional experience and rewarded me with the ability to convey information to patients regarding their healthcare.
LEADERSHIP
I have held positions as a manager and staff pharmacist and implemented strategies to tackle obstacles by being flexible and adaptive to changes. I have assisted the Hollydell figure skating club in fundraising for various organizations including the American Cancer Society, Wounded Warriors, Toys for Tots, Make a Wish Foundation, and local food bank collections. I have also fundraised for Shriners Hospital for Children, Women Organized Against Rape, and the Ronald McDonald House.
REFFERENCES
Supplied upon request
ANNA BRECHT
PHARMACIST
OBJECTIVE
My personal goal is to use my skills, knowledge, and experience in a professional setting.
SKILLS & ABILITIES
Overseeing workflow for smooth filling process, quality assurance, and inventory management. Proficient with serving staff needs, problem solving, obtaining prior authorizations, interacting with customers, training personnel, conducting immunizations in-store and in community outreach programs, conducting patient interviews to increase outcomes thru MTM and MIRIXA, and Microsoft Word. I also have hospital experience with IV admixture and unit-dose.
CONTACT INFORMATION
39 Deer Haven Dr.
Mullica Hill, NJ 08062
*************@*******.***
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