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Customer Service Manager

Location:
Carmel, Indiana, United States
Salary:
$16
Posted:
August 26, 2018

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Resume:

MARIE GILBERT

*** **** **** **, ******, IN ***** ac6td8@r.postjobfree.com Cell: 954-***-****

OBJECTIVE

A self motivated professional team player that is capable of working individually and within a team setting. I am looking for a challenging position as an Administrative Assistant within a great organization that will allow me to learn new skills, apply the skills that I currently have, and grow as a professional.

EMPLOYMENT AND EXPERIENCE

SCOTT POOLS INC. CARMEL, IN

ASSISTANT MANAGER MARCH 2015 – JUNE 2018

Customer Service Answering multi-line phones

Assist Manager with projects Stock Product

Various clerical work Tests pool and spa water

Cash Register Ordering of new Product

Assisted Executive Management

PIER 1 IMPORTS CARMEL, IN

SALES SUPPORT NOVEMBER 2014 – MARCH 2016

Customer Service Private Orders for individuals

Answer Multi line Phones Inventory

Cashier Research products

Various Clerical Work Personal Shopper and Decorator

Trained New Employees

CENTURY 21 CARMEL, IN

SALES SUPPORT AUGUST -ANOVEMBER 2016

Customer Service Distribute Mail

Answer Multi line Phones Trained New Employees

Various Clerical Work

AMERICAN SPECIALTY HEALTH CARMEL, IN

CLAIMS EXAMINER / ELIGIBILITY SPECIALIST FEBRUARY – AUGUST 2014

ASH Link, IHIS, Tape Program Research on History for Clients

Paperwork Customer service

BED BATH AND BEYOND SUNRISE, FL / CARMEL, IN

CUSTOMER SERVICE FEBRUARY 2013 – MARCH 2014

Cashier Customer Service

Paperwork Various paperwork

Answer phones Reshelf returned material

LAUDERDALE LAKES MIDDLE/PEMBROKE LAKES ELEMENTARY LAUDERDALE LAKES, FL

MEDIA SPECIALIST VOLUNTEER AUGUST 2008 – JUNE 2013

Handles media input & output Clerical work

Reshelf returned material Repair older books

Work with staff & student Prepare new books

STUDENT ADVISORY COUNCIL (SAC), STUDENT ADVISORY FORUM (SAF)

PTA BOARD OF ADVISORY,PTA TREASURER

PEMBROKE PINES/LAUDERDALE LAKES, FL AUGUST 2010 – JUNE 2013

Helped make decisions on how moneies should be distributed when it comes from SAC, SAF, and PTA

Assist teachers & school

Work with school staff & students

JAMBA JUICE PEMBROKE PINES, FL

SHIFT LEADER MARCH 2012 – FEBRUARY 2013

Trained new employees Answered phones

Managed a staff of 11 people Made drinks & food to order

Assisted Executive Management Register, Excel, Word, Powerpoint

Decontaminated work surfaces & customer areas

WATER MILL FLOWERS FORT LAUDERDALE, FL

OFFICE MANAGER JUNE 2011 – NOVEMBER 2011

Trained new employees Managed a staff of 5 people

Customer service Operated multi line phones

Assisted executive management

Ordering of supplies for the office and design center

Usage of florist software, Excel, Word, Powerpoint, MAS

ANCO FINE CHEESE / SCHRATTER FOODS MIAMI, FL

ACCOUNTING MANAGER APRIL 2006 – AUGUST 2009

Operated a 20 line phone system Assisted marketing & sales departments

Ordered & issued new office items Assisted Marketing Executive management

Provided customer service to clients

Updated & maintained time cards & pay for warehouse & temporary staff

Used Data Tech software, Excel, Word, PowerPoint, and Infinium

UBS OF TROY (FORMERLY PAINE WEBBER) TROY, MICHIGAN

INVESTMENT EXECUTIVE MARCH 2000 – SEPTEMBER 2000

Responsible for current & future projections report, using PowerPoint & Excel

Sending out correspondence to current clients of UBS, showing earnings of investments

EDUCATION

BROWARD COLLEGE DAVIE, FL

NURSING JUNE 2012- AUGUST 2013

MICHIGAN STATE UNIVERSITY EAST LANSING, MI

MARKETING AND FINANACE, MINOR: CHINESE AUGUST 1998 - MAY 1999

CARNEGIE MELLON UNIVERSITY PITTSBURGH, PA

MARKETING AND FINANNCE, MINOR: CHINESE JANUARY 1998 – AUGUST 1998

Tutored students in Chinese and English, accounting

Tiawanese Student Association

Crew team (women’s rowing)

WEST VIRGINIA UNIVERSITY MORGANTOWN, WV

MARKETING AND FINANCE, MINOR CHINESE AUGUST 1996 – DECEMBER 1997

Tutored students in Chinese and English, accounting

Tiawanese Student Association

Crew team (women’s rowing)

SKILLS / CERTIFICATION / AFFILIATION

MS Office proficient: Multi line phone

Word, PowerPoint, Excel, Access Fax / copier

Fluent in Mandarin Chinese: Postage / UPS & FEDEX machine

Speaking, reading, writing Adobe photo shop



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