Administrative Assistant Microsoft Office

VICKIE R. TROTTER

Cuyahoga Falls, Ohio ***** • 530-***-**** • *-*******@*******.***

EXECUTIVE/ADMINISTRATIVE ASSISTANT

Accomplished Executive/Administrative Assistant with 20+ years of experience. Proficient in handling a wide range of administrative functions. Recognized as focused, self-motivated and detail oriented with strong collaborative relationship building skills. Increased productivity by prioritizing tasks to meet deadlines and producing top-quality work. Thrives in fast-paced environments. Expertise includes:

- Administrative Support - Report Generation - Data Analysis

- Meeting and Event Coordination - Spreadsheets - Network Administrator

- Engineering Support - Purchasing and Supply - Document Control Management

WORK EXPERIENCE

Sales Associate

Deja Vu of Wadsworth Consignment Store, Wadsworth, Ohio 2018

• Temporary position as a Sales Associate while I was looking for a place to move. Duties included: customer service, adding inventory into ConsignPro system, sales transactions, cash drawer closure. Personal time off due to family illness. 2015 - 2018 AWI Management Corporation, Auburn, California 2010 - 2015 A property management firm specializing in providing property management services for owners and developers of affordable housing.

Executive Administrative Assistant

• Assisting the Vice President with memos to the sites, creating data reports, specifying and ordering of company computers and printers. Also provided assistance/training of Microsoft Office programs to on-site and off-site personnel.

• Technical support as the Network Administrator using Citrix for 100+ apartment complexes throughout California, Arizona and Hawaii. Tasks included: setting up all new user profiles, user groups, permission access, password changes, troubleshooting Citrix issues from the corporate level to all remote site personnel.

• Coordinated all Agency Site Visits (Rural Development and Tax Credit agencies) with District Managers and Resident Managers.

• Implemented a database of 600+ forms and a supply order form system for the off-site Resident Manager’s access, containing hyperlinks to all of the various forms necessary for the different property requirements. As a result this system improved productivity and saved the company money, this system is still in place today.

• Enhanced tracking logs with hyperlinks to the actual documents/reports for Federal and State programs such as: reasonable accommodations, water intrusions, agency site tracking, district manager site visits, incident reports, etc.

• Responsible for making updates to site personnel changes to website applications; alarm systems, after hours call center, etc.

PRIDE Industries Foundation, Roseville, California Provides electronics manufacturing and facilities business solutions while creating jobs for people with disabilities.

Vickie Trotter – Page 2

2009 - 2010

ECO Coordinator

• Processed Engineering Change Orders, Manufacturing Change Orders, etc. - insuring accuracy to Bills of Material and all aspects of Document Control using an Engineering Resource Planning (ERP) database system.

• Handled all training for new Document Control personnel. Powerwave Technologies, Inc., El Dorado Hills, California 1998 - 2007 A global telecommunications corporation, with solutions designed to amplify coverage, capacity and data speed in wireless communications networks.

Senior Administrative Assistant

• Provided strong administrative support to the Research and Development engineering group. General responsibilities included: multi-line phone/paging, ordering manufacturing and facility supplies, allocation of petty cash, coordinating and receiving facility vendors/visitors/customers, maintenance of quality records, creating flow charts, customer specification compliance matrices, etc.

• Assisted Quality Engineer compiling engineering test data and presented analysis using Microsoft Excel and MiniTab programs.

• Scheduled travel arrangements for on-site and off-site personnel which included flights, hotel, rental car and special needs if applicable.

• Liaison for on-site Human Resources representative.

• Created presentations using Microsoft Power Point for management and engineering personnel.

• Coordinated and managed all social functions for the division, on-site and off-site.

• Prioritized assignments to provide optimal support to management and customers. PROFESSIONAL DEVELOPMENT

Various courses taken through company training:

• World Class Manufacturing

• AutoCad LT

• CPR

• ERP Database Training

• QuickBooks

TECHNICAL SKILLS

Proficient in Microsoft Office programs (Excel, Word, Power Point, Outlook), some Access. Adobe Acrobat, Engineering Resource Planning (ERP) database program, Citrix System.

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