Administrative Assistant Manager
Resume:
Libbie A. Greene
******.*.******@*****.***
Creative and resourceful professional with strong administrative proficiency. Disciplined, intuitive and forward-thinking with the ability to see a project through from conception to completion. Accomplished and results-oriented individual with a strong aptitude for organization and office administration. Committed to the highest levels of professional excellence through hands-on administrative and operational experience.
Education
Central Texas Beauty College, Temple, TX
Associates Degree, Cosmetology
Student Innovative Design Award
American Careers, Austin, TX
Certified Medical Assistant
Texas State Technical Institute, Waco, TX
Horticulture Certificate
Key Skills
Management Experience
Organizational
Event planning
Scheduling
Reservations
HR/Payroll
Accounts Receivable
Purchasing
Food services
Catering
Dispatch
Shipping and Receiving
Data Entry
Microsoft Office Suite
Work History
Via Elegante Assisted Living Center, Hereford, AZ 12/2015-03/2018
Assistant Director
Point of Contact for Human Resources for Hereford location. Processed new hire paperwork, dismissal forms, tracking insurance applications and maintained employee files.
Tracked payroll/timeclock for Hereford location. Ran reports bi-weekly for end of pay periods and manually entered corrections as needed. Reviewed and approved final payroll reports.
Managed housekeeping contractors, maintenance team and administrative assistant.
Managed all new resident in processing paperwork for Director Team. Insured data met State guidelines and processed clarifications as needed.
Maintained all resident files, made additions as needed and securely archived files for past residents.
Created and maintained all electronic data regarding resident rent, Arizona Long Term Care Insurance claims submitted, occupancy rolls and billing for one on one care.
Point of Contact for Banner Health Systems supporting Arizona Long Term Care Insurance, filed monthly claims, tracked Service Authorizations and Assisted Living Facility contracts for residents.
Processed hard copy for Accounts Payable and Accounts Receivable prior to sending to Bookkeeper for final payment/deposits.
Responsible for purchasing and receiving, tracked product to final delivery and disbursed as needed.
Cochise College, Sierra Vista, AZ 07/2011-08/2014
Department Administrative Assistant
Draft, processes, format and proofread documents, letters, forms, classroom materials, technical materials in support of program(s) or work unit; correct any grammatical, punctuation or spelling errors.
Gathered information and prepared letters, reports or memoranda in response to general issues related to the program(s) or work unit; prepared reports for interdepartmental or intradepartmental distribution.
Serve as first point of contact for the customer; receiving customer complaints; addressing complaints via phone, in person, or prepared original letters in response to customer relations issues; refer complex customer relations issues to supervisor or other appropriate party for action.
Organize, establish and maintained record-keeping systems for program(s) or work unit
correspondence, documents, materials and records; records or log information; follow up on missing or incomplete information; may assemble, research and summarize information from a variety of sources as assigned; compile data; prepare statistics; prepare special or recurring program reports for supervisor or work unit.
Perform administrative support duties such as maintaining meeting calendars; sorting and distributing mail; take and transcribes minutes for meetings; coordinate and monitor defined projects and activities within the program(s) or work unit; recommend modifications and actions as appropriate.
Oversee the operation of an office to include assigning work to and monitoring the work of staff.
Monitor effectiveness of current office procedures and make recommendation on modification.
Monitor program(s) or work unit budget; create spreadsheets; prepares periodic reports on budget status for the program(s) or work unit; make recommendations or conduct analysis of budget status; initiates supply or work order requests; handle personnel or other administrative forms for work unit and forward for processing.
Playas Training and Research Center, Playas, NM 11/2009-10/2010
Housing Coordinator /House Keeping Supervisor
Create the PTRC Housing Department to cater to the lodging needs of a wide variety of military, contract, and international clients.
Manage the rental, housekeeping, and upkeep of 65 multi-room housing units and 2 VIP units.
Manage the long-term rental housing units occupied by PTRC staff.
Manage a staff of 4 housekeepers.
Perform all administrative tasks for PTRC Housing Department.
Manage purchasing and inventory of all furnishings, household goods, and consumables.
Playas Training and Research Center Playas, NM 06/2007-11/2009
Playas Store Manager
Remodeled store to meet the increased demands of a Military customer.
Create and implement new policies and procedures to decrease cost while exceeding customer expectations.
Supervise 2 Store Clerks.
Responsible for all invoicing, billing and banking needs of the Playas Store.
Primary point of contact for all State approved vendors and was responsible for all purchases of store inventory.
Playas Training and Research Center, Playas, NM 10/2006-08/2007
Assistant Facility Security Officer
Provide administrative support to the PTRC Facility Security Officer.
Create and maintain FSO record keeping system in accordance with DSS policy.
Playas Training and Research Center Playas, NM 06/2006-06/2007
Secretary Level II
Administrative Assistant to the Director of PTRC and the HR manager, tasks included research, special projects, human resources, event planning, and report preparation.
Research vendors and solicited quotes for special order items not available via existing state contracts
Arizona Dept. of Transportation, Sierra Vista, AZ 01/2005-02/2006
Administrative Assistant II
Provide administrative support for Regional Manager and nine other MVD offices.
Primary interface between management and local supervisors.
Coordinate administrative policy between organizational units.
Responsible for contract purchase of supplies and services for 12 MVD Offices.
Responsible for insuring compliance with State procurement guidelines.
Research vendors, solicited quotes for special order items not available via existing state contracts.
Process invoices for payment and worked with vendors regarding questionable invoices.
Use Advantage software to create, track and close purchase orders.
Introduced a new tracking and file system for vendors, contracts, vendor performance reviews and invoices.
Other administrative functions; personnel processing, accounting data entry, purchasing supplies, and processing payments.
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