PERSONAL INFORMATION
Surname :Molala
First names :Mokgaetji Onicca
Gender :Female
Race :African
Disability :None
Home language :Sepedi
Date of birth :1976 August 22
Other languages :English,Afrikaans, Zulu, Tswana and S.Sotho
Area of residence :129 Troye Street
409 Gravelotte Flat
Sunnyside
Pretoria
0001
Contact details :084-***-****/072-***-****
E mail :*******@*****.***
EDUCATIONAL QUALIFICATION
Secondary qualification
School :EbenEzer High School
Highest standard passed :Matric
Year :1995
Subject Passed :English
:Afrikaans
:N.Sotho
:Biology
:History
:Geography
HIGHER EDUCATION
Institution :Academy of Learning
Course :Admin Clerk
Year :1999
Subjects :Typing stage one
Keyboard Training
Typing speed Development
Ms Dos
Ms Powerpoint
Ms Word
Lotus 1-2-3
Institution : Educon Business College
Course : Call Centre Agent
Year : 2007 June to September
Courses : intro to pc
Keyboard skills
Windows XP
Group Wise
Basic Ms Word
Basic Ms Exel
Internet&email
Communication skills
Advanced customer services
Switchboard skills
Handling calls
ADDITIONAL TRAINING
NATIONAL CERTIFICATE IN GEOGRAPHY INFORMATION SCIENCES
ArcGIS Desktop 1: Getting Started with GIS
ArcGIS Desktop 2: Tools and Functionality
EMPLOYMENT HISTORY
Name of employer :Mahwelereng telephone Exchanges
Position : Switch Board Operator
Duration : 1998 Dec-1999 Dec (1 Year Contract)
Reason for leaving : Contract ended
Responsibility
*Answering of incoming calls within two rings and directs them to the relevant section/Person
*Receiving bookings for out going calls, recording them in a record book for reference and control purpose
*Recording massages of people that are not at work/are still busy with other calls
Name of employer : Jet Sammy Marks
Position : Cashier
Duration : 2002 June-January 2007
Reason for Leaving : Contract Ended
Responsibility
*Working as a cashier
*Attending customer’s problems
*Report queries of customers to the supervisors
*Ensure good communication with customers
*Advise customers on their account status through the telephone
*Receive payment of accounts from the customers and update them on the system
Name of Employer : Statistics South Africa
Position : Gis Data Processor
Duration : 01 September 2007 -31 March 2014
Reason for Leaving : Contract Ended
Responsibility
*Receive spatial and attribute data from provinces
*Training fieldworkers on map reading and mounting of house number plates
*Capture (dot-dot) and link spatial to attribute data
*Quality assurer for the data collected from Provinces
*Map Production, Data Collection, Data Analysis, Data Capturing
REFERENCES
1. Mr. Franz Mphahlele
Statistics South Africa
Geography supervisor
Tel (012-***-****(work)
Cell 082-***-****
2. Miss LebogangMputle
Statistics South Africa
Gis Specialist
Tel (012-***-****
Cell 083-***-****
3. Mrs. Daphne Phage
Team Leader Statistics South Africa
Cell 084-***-****
Tel :( 012-***-****(work)
Tel (012-***-****(work)