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Customer Service Care

Johannesburg, Gauteng, South Africa
August 28, 2018

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Curriculum Vitae of Mpho Mekgoe

Personal Details

Surname Mekgoe

Name Mpho

Date of birth 28 July 1984

Identity number 840-***-**** 088

Gender Male

Marital status Single

Address 76 Hartebeest avenue



Telephone number (011-***-****

Cell number 079-***-****


Home language Tswana

Other languages English, Afrikaans, Zulu, Sotho (speak, read and Write)

Drivers license Yes (code 10 + PDP)

Criminal offence None

Health Healthy

Availability status Immediately

Educational Qualification

High school attended Jeppe College

Highest standard obtained Matric

Year completed 2006

Subjects English


Small Business Management

Computer Studies

Office Practice

Public Administration

Other Qualifications

Institution Cornerstone

Course Call Centre Training

Modules Completed Inbound Training

Communication Skill

Telephone Etiquette

Interview Skill

Inbound Call Management

Handling Irate Callers

Transfering, Holding and Escalating Calls

Computer Training

Microsoft Word

E-mail and Internet

Ms Outlook

Outbound Training Sales Training

Debt Collection

Work Experience

Company Name Builders Warehouse (Boksburg)

Position Held Sales Consultant

Reference Shadow Mojetsi

Position held Supervisor (Builders Warehouse)

Telephone number 086-***-****

Work Experience

Company Pienaar Sithole & Associates

Department Call Centre

Occupation Debt Collection

Reference Thandi Maphalala

Position held Supervisor (Pienaar Sithole & Associates)

Telephone number 086-***-**** or 087-***-****

Work Experience

Company Cell C

Department Call Centre

Occupation Customer Care

Reference Tanandavha

Position held Supervisor

Telephone number 072-***-****

Work Experience

Company HTN Attorneys

Department Call Centre

Occupation Customer Service

Reference Thembi Shabangu

Position held Supervisor

Telephone number 086*-***-***

Attributes and specialties

Eager to learn

Committed to quality work

Good interaction between colleagues and customers

Honest and trustworthy


Ability to work independently

Good interpersonal skills

Hobbies and Interests



Keeping up with advances in technology

Video Games

Contact this candidate