Customer Service Care
Resume:
Curriculum Vitae of Mpho Mekgoe
Personal Details
Surname Mekgoe
Name Mpho
Date of birth 28 July 1984
Identity number 840-***-**** 088
Gender Male
Marital status Single
Address 76 Hartebeest avenue
Leondale
1401
Telephone number (011-***-****
Cell number 079-***-****
Home language Tswana
Other languages English, Afrikaans, Zulu, Sotho (speak, read and Write)
Drivers license Yes (code 10 + PDP)
Criminal offence None
Health Healthy
Availability status Immediately
Educational Qualification
High school attended Jeppe College
Highest standard obtained Matric
Year completed 2006
Subjects English
Afrikaans
Small Business Management
Computer Studies
Office Practice
Public Administration
Other Qualifications
Institution Cornerstone
Course Call Centre Training
Modules Completed Inbound Training
Communication Skill
Telephone Etiquette
Interview Skill
Inbound Call Management
Handling Irate Callers
Transfering, Holding and Escalating Calls
Computer Training
Microsoft Word
E-mail and Internet
Ms Outlook
Outbound Training Sales Training
Debt Collection
Work Experience
Company Name Builders Warehouse (Boksburg)
Position Held Sales Consultant
Reference Shadow Mojetsi
Position held Supervisor (Builders Warehouse)
Telephone number 086-***-****
Work Experience
Company Pienaar Sithole & Associates
Department Call Centre
Occupation Debt Collection
Reference Thandi Maphalala
Position held Supervisor (Pienaar Sithole & Associates)
Telephone number 086-***-**** or 087-***-****
Work Experience
Company Cell C
Department Call Centre
Occupation Customer Care
Reference Tanandavha
Position held Supervisor
Telephone number 072-***-****
Work Experience
Company HTN Attorneys
Department Call Centre
Occupation Customer Service
Reference Thembi Shabangu
Position held Supervisor
Telephone number 086*-***-***
Attributes and specialties
Eager to learn
Committed to quality work
Good interaction between colleagues and customers
Honest and trustworthy
Reliable
Ability to work independently
Good interpersonal skills
Hobbies and Interests
Reading
Movies
Keeping up with advances in technology
Video Games
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