HR GENERALIST

Qualifications Profile

Multifaceted, dedicated, and detail-oriented professional, interested in pursuing a challenging role as a human resource generalist to effectively utilize and further develop skills and qualifications gained from previous work experience and strong educational background in human resources management. Effective team player; adept at providing first-rate customer service and experience, coupled with expertise in ensuring high-quality and timely completion of designated responsibilities. Articulate communicator with excellent interpersonal ability; essential in building and maintaining positive working relationships with individuals of diverse backgrounds. Technically proficient with Microsoft PowerPoint.

Education

Master of Business Administration in Human Resources Management and Personnel Administration, 2017

Saint Leo University, Saint Leo, FL

GPA: 3.75/4.0

Bachelor of Science in Business Marketing and Management, with Concentration in Sports, 2010

Florida Gulf Coast University - Luger College of Business, Fort Myers, FL

Dean’s List Member, Phi Eta Sigma National Honor Society Founding Member, Kappa Sigma Fraternity

Core Competencies

-Broad understanding of major theories and issues on human behavior within work organizations, such as perception, motivation, leadership, job satisfaction, group dynamics, stress, organizational climate, and communication processes

-Knowledge of key components of staffing system management in organizations, such as recruitment and staffing models, policies, and legal compliance and practices for effective decision making on employee attraction, selection, development, and retention

-In-depth knowledge of how to develop, implement, and administer comprehensive compensation system for the improvement of other human resources functional areas, including internal and external equity, pay for performance, and benefit administration

Work History

Bankers Life, Tarpon Springs

Insurance Agent 2018–Present

Offer expert insurance policy recommendations to clients for sales generation, while providing excellent customer service and financial resources to a broad and educated client base.

Divine Connections Massage & Spa, Lutz, FL

Human Resource Intern / Office Assistant 2017–2018

Created independent contractor’s contracts, performing recruiting duties and career fairs, handing on-boarding processes, ensuring proper completion of required paperwork, and developing guidelines for therapists and staff

Essential Citrus Solutions, Tampa, FL

Human Resource Assistant, Part-Time 2015–2017

Succeeded in selling company’s products to existing customers, increasing sales orders, managing large volume of customer inquiries, and updating multiple systems and databases

Coca Cola Refreshments, Tampa, FL

Inside Sales Assistant 2014–2015

Accomplished and surpassing sales goals, which resulted in enhancing sales volume by 96%

Successfully sold all Coca-Cola, Powerade and Dansani waters throughout North America distribution network

Best Buy, Tampa, FL

Sales Transaction Assistant 2012–2014

Support in providing customer service throughout the store, while facilitating customer transactions

Gained commendation as the top performer from the Customer Service Department, as well as the one of top sellers of credit cards and extended warranties

Kappa Sigma Fraternity, Charlottesville, VA

Development Coordinator 2011–2012

Cultivated and maintained positive relationships with members and reactivating member pledges

Brought significant growth to endowment fund by more than $200K

Fort Myers Miracle / Florida Everblades, Fort Myers, Fl

Marketing Intern 2007-2008; 2009–2011

Held responsibility in running promotional and fan experience games as well as ticket sales

Professional Development

License: Licensed 2-15 Life, Medicare Supplement, and Annuities Insurance Agent, State of Florida

Certification: Long-Term Care Insurance Certification

Training: Dale Carnegie Leadership Training

Professional Affiliation

Society for Human Resource Management - HR Tampa Chapter

Activities

Zoo Guide ZooTampa at Lowry Park, Tampa, FL

Hockey Liaison Florida Gulf Coast University, Fort Myers, FL

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