Sign in

Director of Information Services

Cincinnati, Ohio, 45220, United States
August 27, 2018

Contact this candidate


**** ********* ***. #***

Cincinnati, OH *****




IT Management & Leadership, Strategic Planning, Business / Service Alignment, Program and Project Management, Value Recognition, Customer Orientation, Employee Development, C#, tSQL, JavaScript, PHP, CSS, HTML, Audacity, PhotoShop, SharePoint, WordPress PROFESSIONAL EXPERIENCE

Cin City Consulting - Partner 2017-2018

Worked with multiple clients on specialized IT needs. Established out of ownership involvement with 9th Pawn Entertainment (9P), event operator for CinCityCon, Lexicon, etc.

● Successfully brought Cincinnati market under umbrella of event locations for 9P.

● Developed and guided 5-year plan to the point of adoption and implementation for 9P.

● Implemented POS, Finance, Inventory and Management systems for 9P.

● For general clients:

Consulted on strategic direction, budgeting, team development and small business needs.

Managed team who created Web presences and oversaw ongoing support, managed network implementations, provided process analyses, wrote auction software, managed IT infrastructure.

Cincinnati Children's Hospital - Director of Technical Services 2014-2017 Led transformation of a traditional task-centric information services department (40+ staff) to service-oriented teams with aims to be efficient, effective and innovative.

● Brought in specialization to Application Development teams and adopted consistent Agile practices for all teams.

● Created system for genetic data investigation for ACMG, national heart defect repository for the National Heart, Lung, and Blood Institute, and numerous others.

● Identified and defined services for all infrastructure teams in anticipation of moving from transaction-based to service-oriented delivery using ITIL concepts.

● Created prestigious Cincinnati-area internship / co-op program that received over 150 applications a year.

University of Kentucky - Director of Information Systems 2007-2014 Operated a full service IT department (30+ staff) and $1 million budget supporting the $300 million grant enterprise of the University of Kentucky as well as affiliated activities at public and private entities across the state from small colleges to Norton HealthCare.

● Built Service Portfolio and Catalog for all IT services and, in conjunction, established SLAs for each defined service.

3239 Jefferson Ave. #125

Cincinnati, OH 45220



● Consolidated and streamlined operations expanding supported users by over 30% while reducing costs by 13%.

● Changed the culture of IT support in research from one of utility services at cost to one of contributing financially self-justifying improvements to the business.

● Implemented secondary billing system handling over $1 million in charges and student management system for graduate students, integrating each with SAP.

● Served as special adviser to Research Foundation board on technical matters and institutional data steward for research data.

Supervisor of the Year Finalist – 2010. Staff Trustee nominee - 2009 University of Kentucky - Manager of Web Services 2003-2007 Managed a team of developers creating, maintaining and reviewing Web sites and applications across the University. Supervised 200+ Web authors as indirect reports.

● Rethought contract system to ensure contracts and licenses are established at the highest possible level saving the University over $40,000 the first year alone.

● Leveraged expertise in select rich departments to create a shared applications pool supported by Web Services staff for use across campus extending the impact of those applications exponentially (The Electronic Commons). EDUCATION

University of Kentucky Master of Business Administration August 2004 - May 2006

UNC Greensboro Bachelor of Arts

August, 1989 - May 1993


COBIT Foundations

Lean IT Fundamentals

Prince2 Fundamentals

ITIL Expert

Agile Certified Practitioner

Project Management Professional (PMP)

ITIL Foundations

Contact this candidate