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Human Resources Manager

Location:

Santa Barbara, CA

Salary:

Posted:

September 28, 2018

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EXECUTIVE PROFILE

Accomplished and focused Human Resources professional. Successful management of Human Resources Departments and process improvement leverage over 25 years of in-depth knowledge of Human Resources trends and can shift to offer valuable insights on opportunities for improved retention and turnover, lower labor cost, in addition to a wide range of Human Resources areas. Additionally, analytical and driven to cut company costs and boost company efficiency through innovative Human Resources management techniques. Customer Service oriented, organized and diligent, with excellent written, oral, and interpersonal communication skills. CORE ACCOMPLISHMENTS

Reduced department expenses by finding smarter solutions for recruitment strategy. Cut operating expenses by re-evaluating benefit structure (worker’s compensation) Increase employee retention, and reduce turnover. Increase employee engagement. Develop employee on-boarding program. Develop a paperless on-boarding process. Audit Human Resources Department functions to restructure for optimal business operation. Respond successfully to all outside agency claims, Department of Fair Housing and Employment, Department of Industrial Relations, Employment and Development Department, State Disability Insurance. EXPERIENCE

HUMAN RESOURCES MANAGER, COUNTY OF SANTA BARBARA DEPARTMENT OF BEHAVIORAL WELLNESS & AGRICULTURAL WEIGHTS AND MEASURES, CHILD SUPPORT, SOCIAL SERVICES, COMMUNITY SERVICES, SANTA BARBARA CA, JULY 2016-PRESENT Collaborate with department leaders to align the workforce with the department's operations and business needs. Responsibilities include building partnerships with department members, assisting the department with the full spectrum of human resource activities (recruitment, promotion, selection, training, workers compensation, physicals, discipline,performance management, leave of absence, onboarding, benefits, employee relation issues etc.), and advising and consulting on workforce strategies to support performance management, organization and leadership development. In addition, improve business strategies, structures, culture, and processes, achieve business objectives, and grow a customer-service culture within the organization. DIRECTOR OF HUMAN RESOURCES, KEDREN, ACUTE PSYCHIATRIC HOSPITAL

& COMMUNITY HEALTH CENTER; LOS ANGELES, CA AUG 2014-APR 2016 Defined strategy and strategic business plan for Human Resources. Lowered recruitment cost by developing, initiating, and managing impact of business recruitment initiatives and internal processes. Initiated program that standardized employee training which led to increase in customer satisfaction by 30%. Lowered WC premiums by $300,000 by re-evaluating employee categories and classifications. Critically can analyze all areas of Human Resources to develop efficient process management or significantly reduce business expense. Successfully manage employee relation issues. KATIUSHKA ACOSTA-SMITH, MA.HRM

DIRECTOR OF HUMAN RESOURCES, EXECUTIVE HUMAN RESOURCES MANAGEMENT; LOS ANGELES AND RIVERSIDE, CA FEB 2013-AUG 2014 Partnered with a number of businesses in the Los Angeles and Riverside county to develop and direct strategy to launch new training and staff- retention programs for employees. Audited Human Resources Department and made significant recommendations on improving internal Human Resources processes.

805-***-**** ac6t18@r.postjobfree.com

DIRECTOR OF HUMAN RESOURCES, PRINTING INDUSTRY ASSOCIATION OF SOUTHERN CALIFORNIA; LOS ANGELES, CA NOV 2011-FEB 2013 Directed strategic initiatives to achieve optimal Human Resources services to surpassed member expectations. Managed the successful business relationships with over 1700 printer companies. Organized and conducted the annual review process for a number of independent printing companies. Administered employee surveys and made needed changes based on survey results. Coordinated safety programs monitored workers compensation claims and developed training to address high risk claims. Directed and worked with Human Resources team to establish employee training programs to improve skills and productivity of all employees. Additionally, achieved departmental goals and objectives by instituting new processes and standards to align with business objectives HUMAN RESOURCES MANAGER II, SODEXO; SANTA ANA, CA FEB 2011-DEC 2011

Assigned to mergers an acquisitions Human Resources team. Responsible for on-boarding and auditing new acquired businesses. Oversaw personnel policies, procedures, and compensation. Responsible for constancy in all personnel action forms and consistent development of Human Resources programs and new initiatives. Managed and maintained workers compensation program developed training and met all reporting requirements. Led and managed principles and practices of personnel management, including recruitment and selection, wage and salary administration, benefits administration, employee development, training, and managed employee relation issues.

HUMAN RESOURCES MANAGER, STRINGER’S GIFT BASKETS; TEMECULA, CA FEB 2008-FEB 2011

Worked collaboratively with management staff and employees to resolve performance and employee relations issues. Represent the company in employment related claims, e.g EDD, DFHE, DIR. Responsible for comprehensive benefits administration and compensation packages for all employees. Develop training programs for all employees. Responsible for full payroll cycle, ADP and Ceridian. Updated and maintain all policy and procedures. REGIONAL HUMAN RESOURCES MANAGER, AUTO ZONE; CA OCT 2006-FEB 2008

Developed and implemented Human Resources strategies to support business goals. Led all HR processes including the coordination of recruitment and selection of employees, employee relation issues, compensation, performance appraisals, succession planning, rolled out safety system, and environmental issues insuring the system was sustained in compliance. Ensured all HR compliance programs were in compliance with all state and federal regulations. Facilitated sales, new hire orientation, sexual harassment prevention training, diversity, inclusion training programs, and integrated corporate initiatives with sales operations. Advised district managers on proposed disciplinary action and appropriate level of discipline representing the company in administrative 805-***-**** ac6t18@r.postjobfree.com

proceedings and hearings pertaining to disciplinary actions and grievances. Workers compensation and outside lawsuits.

Responsible for updating and implementing policies and procedures, analyzing new legislation and case law to determine impact on business. Developed communication and training material, researched a variety of organizational challenges and recommended HUMAN RESOURCES MANAGER, S.K. FOODS; CA APRIL 2006-OCT 2006 HUMAN RESOURCES ANALYST, MT. SAN JACINTO COLLEGE; CA SEP 2000-SEP 2003

EMPLOYMENT GAP 2004-2006 GRADUATE MASTER’S PROGRAM FOR H.R. MANAGEMENT

EDUCATION

NATIONAL UNIVERSITY, SAN DIEGO CA MASTER OF ARTS, HUMAN RESOURCES MANAGEMENT

UNIVERSITY OF HOUSTON, HOUSTON TX MAJOR PSYCHOLOGY/MINOR SOCIOLOGY

SKILLS

* Skilled negotiator * Bi-lingual English/Spanish

* Complex Problem Solver * Orator/Training and Development

* Staff Development * Policy/Program Development

* Government Relations Knowledge * Cross functional team management REFERENCES

Dr. Alice Gleghorn, Ph.D

Director

Department of Behavioral Wellness