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Human Resources Resource

Austin, Texas, United States
August 27, 2018

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Pflugerville, TX **660



Dedicated and enthusiastic Human Resources professional, who focused on developing efficient processes, using knowledge of onboarding, full cycle recruiting, employment relations, training, and development. Extensive experience in the practice of HR, benefits administration and HRIS analyst. Currently pursuing a Bachelor of Science Degree in Human Resources and enroll in the PHR Certification Prep Exam. I have a positive attitude, strong work ethic, and a desire to learn and grown within human resources.


New Employee Orientations

Benefit Administration

HR Policies and Procedures

Onboard and Full Life Cycle

Performance Management

Employee Relations

Employment Laws

Benefits Administration

Unemployment Claims

Payroll Coordination

Recruitment and Selection

Case Management

Records Management

Employment Tax Knowledge


Leave Administration

HR Policies and Procedure

HRIS Information System


Texas Workforce Commission Austin, TX

ES-Employment Specialist III 05/2018-Present

Assists job seekers and employers to fill job vacancies with individuals who possess the necessary skills and experience for the job.

Accepts and processes WorkInTexas applications ensuring completeness and quality. Provides technical assistance in using WIT to obtain optimum results.

Refers and job develop applicants to suitable employment and tracking applications.

Performs employment counseling and/or case management of applicants who present unusual placement and/or job adjustment challenges, especially during periods of high unemployment and stressed economic conditions.

Contacts applicants and hiring managers to coordinate and schedule interviews and job fairs.

Interviews clients, and uses assessment tools, to assess education, experience, skills, interests, and other relevant factors to fully explore clients career development opportunities and possible training needs.

Assists employers in establishing WIT requisitions accounts, provide technical assistance in using the job matching system to obtain optimum results.

Interviews employers for the purpose of obtaining job posting requirements and hire information/status.

Serve as lead timekeeper. Provide Assistant and support to the HR leadership team

CommUnityCare Health Center Austin, TX

HR Coordinator/Administrative Assistant 12/2015- 1/2018

Coordinate the onboarding process for new hires, which includes the pre-employment background screening, drug test, license verification.

Coordinate the new hire orientation, conducting recruitment, including job posting, phone screening, and selection. Conducting job fairs and on-site interviews and coordinating efforts with management and candidate’s schedules.

Facilitate recruitment process, to include recruitment meeting, job positing, applicant reviews, phone screening, on-boarding tracking and database management of all requisition number for positions.

Maintain and update the HRIS system input of employee information, changes of manager, transfer, promotion, training, performance evaluation and termination.

Maintain confidentiality of all process, generating various reports, for managers and HR Business Partners, and ensuring the reporting of employee data, employment information, and employee benefits information is accurate at all times. Ensuring HR activity coordinates with payroll by entering data into the HRIS system in a timely and accurate manner.

Assist with payroll functions, employment verification and conducting research on inquiries that related to Human Resources. Providing high level of customer services while representing the organization.

Administer and explain benefits to employee and serves as the liaison between the employee and insurance carries.

Performs benefits administration to included claims resolution, change reporting, and communicating benefit information to employees.

Assist in the administration and communication of policies and procedures. Responds to requests from employees, applicants, public, management, and other departments inquire. Processes required forms and provider recommendations concerning procedures and personnel issues.

Develop and implement, new process, training, and projects in the department. Prepare, process, monitor, and coordinate Personnel Action plan, ensuring adherence to the State and Federal laws and regulations and the Travis Country Healthcare District policies and procedures. Coordinate records retention and maintain files.

Track and managed special incentive programs such as stipends, hot jobs referrals, and tuitions reimbursement.

Matrix Absence Management Austin, TX

Leave of Absence Coordinator 08/2014-12/2015

Facilitate various leave policies, including Family Medical Leave Act (FMLA), Parental Leave, and Americans with Disabilities Act (ADA), Military Leave, Bereavement Leave, Short Term Disabilities, Educational Leave, Workers Comp. and Personal Leave.

Gather and analyze information to determine which type of leave under federal and state requirements to submit for claimant. Providing accurate client specific absence policy information to callers.

Accurately file claims and inputting information in the e-filing system and verified information in other systems.

Administer both consecutive and intermittent and the transition back to work or termination.

Answer general questions about benefit employer have to offer for leave of absence and disability claim process. Gathering information from health care provider to send medical certification.

Identify action plan, determines benefits due, and sending letters of leave status making timely case decisions based on services expectations as established by the client.

Document customer contact and explain information about rights, responsibilities, and services.

Consistently deliver exceptional customer service. Measured by the results of our Quality Monitoring Program.

Mississippi Department of Employment Security Jackson, MS

ES-Employment Interviewer II 3/2009-7/2014

Conduct intake interviews to determine the appropriate authority an investigation of discrimination against employers who are cover under laws.

Assists in answering routine questions regarding department records, and MDES laws and EEO, policies and regulations.

Received complaints and decision made by federal agencies on EEO complaints. Type reports of discrimination.

Assist in the maintenance of an affirmative action program; files EEO-1 report annually; maintain other records, reports, and the log of EEO complaints

Receive and distribute mail. Receive incoming telephone calls for the Department of Equal Opportunity.


Virginia College Medical Office & Billing/Coding Certification 2005-2006

Forest Hill High Diploma 1997-2001

Virginia College AS Degree Business Science Human Resources 2016-2017

New England College of Business BA Degree Business Science Human Resources Enrolled 2018

HR Certification Institute Profession Human Resource (PHR) Certification Studying for Test 2018

Volunteer Experience

Hinds County Human Resource Agency

Case Manager Assistant

Hinds County Department Human Resource

Front Desk Clerk

ADHD Child Advocate Services

Volunteer Coach for Teen Girls

Office Skills/Software Programs

Typing/Word Processing (45 WPM)

Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Note)

Visio 2013

HRIS ADP Workforce 10 HRIS

iCIMS 15.1 Applicant Tracking Software

National Practitioner Data Bank (NPDB)

Professional Membership

HR Certification Institute HRCI 2017

Austin Human Resources Management Association (AHRMA) 2017

Reference: Available Upon Request

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