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Assistant Customer Service

Union City, California, United States
August 27, 2018

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Kendra Allen

*** ******* **. *******, ** ***** 510-***-****

Professional Summary: Reliable Administrative Professional with great communication, skilled at working with diverse community.

Highlight of Skills:

Filling, faxing, emailing, multi-line telephones

Customer Service Representative

Problem Solver

Good with People

Bilingual English/French

EPA Toxic Waste Management / Assistant

Work History:

06/2011-01/2018 Educational Assistant, Berkeley Unified School District, Berkeley, CA

Worked as educator with special needs students

Assist lead teacher when needed

Worked with individual students and groups to reinforce lessons and concepts introduced in the curriculum

Autism children ages from kindergarten to twelfth grade and children who have a spectrum

Prepared and updated classroom environment with pictures, rules, art created by the students and academic concepts

03/2004-12/2009 Nursing Assistant, Oak Ridge Skilled Nursing Facility, Oakland, CA

Assisted nurses with basic care of patients including range of motion therapy

Performed cleaning duties that included bed linen change, changing patient dressing/bandages, offered feeding assistance when needed

Assisted with bathing when needed

07/1996-02/2006 Caregiver, In Home Social Service (IHSS), Oakland, CA

Administered medicine to homebound client

Assisted with bathing, grooming and other personal care

Prepared nitrous meals and snacks for client

Accompanied client to medical appointments

01/1993-04/1996 House Keeper, Private Citizen, Berkeley, CA

Professional housekeeper

Wash dishes, laundry, dust and vacuum residence

Education: Attended College of Alameda, General Studies, AA Degree Candidate 1983-1985

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