Nursing Assistant Manager

***** ********* *****, ************ ** *****

(C) 256-***-**** (E) *************@*****.***

Responsible Nurse Aide with excellent communication skills demonstrated by 2 years of experience in healthcare. High-energy Team Member focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor.Team Member experienced in taking food orders,operating cash registers.

Listening skills

Reading comprehension

Food and beverage handling

expert

Ability to handle fast-paced

environment

Cash handling

Cheerful and energetic

Flexible scheduling

Effective team player

Approachable

Dedicated team player

Kind and empathetic

Positive and encouraging

01/2015 - 03/2015 Holiday Inn Express - Athens, AL Front Desk Clerk/Night Auditor

Processed credit card transactions during the checkout process.Referred guests to local restaurants and recommended attractions in the area.Greeted all guests in a courteous and professional manner.Greeted and registered guests and issued room keys.Processed guest payments for room charges, food and beverage charges and phone charges.

06/2013 - 06/2014 Valley Health Care - Abingdon, VA Certified Nursing Assistant

I Observed and documented patient status and reported patient complaints to the case manager.Read and recorded temperature, pulse and respiration.Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation.Completed and submitted clinical documentation in accordance with agency guidelines.Assisted with adequate nutrition and fluid intake.Planned, prepared and served meals and snacks according to prescribed diets.Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Comforted patients and provided them with reassurance and encouragement.Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided.Promoted personal and co-worker safety.

01/2011 - 03/2012 Home Depot - Virginia Bch, AL

Cashier

I received payment by cash, check, credit cards, vouchers, or automatic debits. I greeted customers entering the establishment.Maintained knowledge of current Kaylana Wilson

Summary

Highlights

Experience

promotions, policies regarding payment and exchanges, and security practices. Placed special orders and called other stores to find desired items. 04/2008 - 02/2010 Taco Bell - Hammond, Louisiana

Cashier/ Team Member

Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Resolved guest complaints promptly and professionally.Quickly and efficiently processed payments and made accurate change. 2014 Blue Ridge Job Corps Center Marion, VA

High School Diploma: Certified Nurse Assistant

HIPPA Certification, Virginia State Board of Nursing Certified Assisitant, and American Red cross CPR and First Aid Certification. Education

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