Customer Service High School

KYMARA ADAMS

PROFESSIONAL SUMMARY:

Experienced mail clerk and customer service professional with a background in account maintenance, service, and various clerical duties.

Excels at communicating with customers and quickly uncovering and solving issues and challenges in a timely manner.

Enthusiastic professional, excited to bring her experience to the team.

PROFESSIONAL EXPERIENCE:

Shaw University – Raleigh-Durham, NC September 2016 – May 2017

Mail Clerk/Mail Handler

Managed shipping and receiving programs, performed registration duties, and updated student accounts.

Performed various clerical duties.

Separated, sorted, and distributed mail for all students daily.

Assisted students with question and concerns regarding shipping and receiving.

McAlister's Deli – Gastonia, NC December 2015 – August 2016

Cashier Lead/Customer Service

Ensured front end of restaurant and deli ran smoothly, so as to provide customers with the highest level of customer service possible.

Accepted cash and credit card payments, maintained an accurate till.

Ensured restaurant was clean, and customers were content with products and services provided.

Chuck E. Cheese - Gastonia, NC October 2014 – November 2015 Game Room Attendant

Answered any questions presented by customers, ensured all games were running smoothly.

Assisted with game room repairs.

Placed food and beverage orders for customers when needed.

EDUCATION:

High School Diploma

Hunter Huss High School – Gastonia, NC

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