NATHAN ZORNES

***** ***** ** **, ********, WA ***34 • 206-***-**** • ac6sus@r.postjobfree.com

IT Professional / Manager

SOFTWARE DEVELOPMENT • UNIT / INTEGRATION TESTING • REQUIREMENTS GATHERING NETWORK TOPOLOGY • TOOL AUTOMATION • CLIENT RELATIONS • CHANGE MANAGEMENT P R O F I L E

Substantial experience in information technology spanning support, upgrades, migrations, software design

& development, network/system engineering, change management, and software modifications.

Highly skilled at computer and network analysis, performance tuning, and efficiently responding to user needs; able to straightforwardly explain technical information to non-technical personnel.

Extremely well-versed in continuous improvement, vendor relations, and leading unified teams in achieving project goals according to fiscal, timeline, and quality criteria.

Skilled at applying disaster recovery strategies to defend critical information systems.

Adept at workflow optimization and standardizing procedures to eliminate unproductive processes.

Constantly focused on optimizing application performance, reliability, usability, security and compliance. P R O F E S S I O N A L E X P E R I E N C E

TEOCO, 2014 – 2018

System Engineer / Operations Engineer (Sep 2014 – May 2018)

Install, upgrade, and support business analytics application using Ansible for clients on multiple Linux operating systems.

Analyze and resolve data flow failures related to configuration, processing, transmission and efficiently cooperate with multiple teams to swiftly resolve application issues.

Resourcefully establish adaptive backup and retention solutions in multiple environments.

Create and deliver version control structure for direct team to ensure sound configuration data.

Design and implement innovative automation tools to deliver data objects to client systems.

Analyze and establish benchmarks with transfer of TB of data to AWS Cloud.

Maintain Netezza TwinFin appliances, and mentor team members in Unix administration and usage. System Engineer / CM Manager (Nov 2013 – Sep 2014)

Proficiently support data collection on Isilon SyncIQ over InfiniBand for AT&T Optima project.

Structure disaster recovery plan and strategy based on configuration file content.

Steered seamless migration of production CFS filesystem to NFS filesystem and held accountability for onsite equipment and desktop support.

Wrote Netrac Monitor scripts to expedite support response times and streamline workloads.

Continue development of the CI/CD profile resulting in a reduction of time to implement. Aircom International, Apr 2009 – Nov 2013

System Engineer / CM Manager

Create the CI/CD process used to perform multi-component software upgrades across several platforms.

Key contributor and one of the 4 founding members on AT&T Optima project. (Enterprise class)

Create training material on software installation used to rapidly meet vendor interface delivery deadlines.

Responsible for team equipment, including desktop support.

Mentor team members in content and configuration across all environments.

Champion core application software upgrade to slash resource needs by 40+ labor hours per release.

Communicate and establish technical aspects of vendor interface upgrade as well as initial software deployments.

Implement activity tracking standards to emphasize individual accountability, instituted tracking/control of UNIX activities, and prepared review checklists to improve delivery quality.

Proactively collaborate with client to orchestrate system-wide efficiency/functionality improvements. Continued ...

Nathan Zornes – Page 2 of 2

Professional Experience continued ...

IBM, Feb 2007 – Feb 2009

System Engineer

Communicate with users to define system requirements and apply pertinent modifications to product.

Fuel project efficiency by directing requirements clarification, review process, tracking, and reduction of iterations.

Assemble detailed technical design and requirement documents based on upstream vendor specifications and submitted to application engineers for use in configuration of performance management applications. Vallent Corporation, Feb 2003 – Feb 2007

System Engineer

Precisely define requirement production process for new XML-based data streams to decrease labor requirements per release by more than 60 hours.

Compile detailed technical design and requirement documents for application development, author documentation of new features, and join forces with cross-functional teams to ensure high-quality product releases.

Apply significant leadership talents toward mentoring, supporting, and guiding junior team members.

Deliver influential network topology consulting, guidance, and expertise for IT, application development, and professional services.

Plan, schedule, and coordinate comprehensive Oracle database management and migration activities. WatchMark, Feb 1999 – Feb 2003

Applications Engineer

Promoted after one year from initial role as Professional Services Engineer based on exemplary performance, and extensively wrote code and performed debugging and testing on application suite.

Gather system requirements from users, standardize software development processes, write technical documentation, and contribute to technical design of new software products.

Engineer PL/SQL code to be used in Informix database migration to Oracle database. Prior background includes two years as UNIX System Administrator with FlashNet E D U C A T I O N & C R E D E N T I A L S

BACS (in progress), University of Washington, Seattle, WA Sun Certified System Administrator

Oracle9i DBA

Sun Certified Network Administrator

Computer Science & Chemistry, Tarrant County College, Fort Worth, TX T E C H N O L O G Y

Solaris, Linux, FreeBSD, Windows, Yellowbrick, Windows 2003/2008 Server, EMC Symmetrix Systems, Sun T/T2/T3/T4/M Class, Oracle/Informix/Teradata/Netezza, EMC Isilon Systems, Veritas (VxFS/VxVM/CFS), NetApp, Perl, XSL, PowerShell, BASH, KSH, Python, Dell Server R Class, Subversion, RSync, ClearCase, Monit, Nagios, Ganglia, Microsoft Office Suite.

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